Bacolod Hotels with Breakfast

Cleanliness probably the best so far... place safe and nearby to robinson.mall employess very professional ill recommend this hotel. west town hotel price very cheap and affordable...

I have mixed feelings about our recent stay. On many fronts, this hotel hits the mark perfectly, but a significant issue with the room layout left our group feeling a bit frustrated. The Positives The Staff: Truly the highlight of the stay. Everyone we encountered was incredibly kind, professional, and helpful. Value: Generally speaking, the prices are very reasonable for the level of service and the amenities provided. The Issue: ”Unequal and Unfair” Room Sizes We were a group of 8 people and booked 4 separate rooms (2 people per room). Despite paying the same rate, the room sizes were wildly inconsistent. Some of us had plenty of space, while others felt cramped in significantly smaller quarters. When we brought this up to the front desk, the staff actually confirmed that we aren't the first guests to complain about this. It’s disappointing to know that management is aware of the ”size lottery” but hasn't taken steps to adjust the pricing or clearly categorize the rooms during the booking process. It feels unfair to pay the same price for a much smaller experience. If you are traveling solo or as a couple and don't mind a bit of a gamble, this is a lovely place to stay. However, for groups booking multiple rooms, the lack of consistency is a real problem. I hope management addresses this soon—either by renovating or by being more transparent about room dimensions or adjusting prices for smaller cuts.

It was a really good stay considering the price point and the convenience of staying nearby establishments. Whenever we need something we can go directly to Robinsons Mall. It is also easy to commute to different places since the main road is just in front of the mall. One jeepney/bus ride away from pasalubong areas and places to eat. They give free slippers and room is clean and cozy.

We had a nice trip to Bacolod and stayed at Acacia Hotel for 4 nights. The people are very warm and they always greet guests and the service is excellent. Breakfast buffet is good and included with our accommodation which is very affordable with the amenities as well with wave pool. We also enjoyed the massage that we availed. There is just one thing that the management must address, the ac had a disturbing sound and I hope they would fix it. The location is good because it’s very near the mall. Overall we had a good time staying at Acacia Hotel Bacolod.

Everything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent. Nevertheless, Thank you and Good Job Team Sugarland!

The suites Calle Vieja = Old (and not so called Nueva = New) is run from a distance in Iloilo. That's why maintance is poor. In every room are shortcomings. Nightly noise of the bar next door. Bathrooms cannot be aired out. Staff is excellent, mangement is lousy. A stinking hot welcome at the reception. The hotel is fiddling with room rates and does not give senior discounts, which are required by Philippine law. The last reservation I canceled. I don't want to stay overnight with ithem anymore. As for Trip.com: we have been tricked again: bookings appear to be going through ******* again. ******* also mess with room rates, just like the other brands they use, and it's impossible to contact them about refunds. They simply don't respond. Hotel and booking site: never again.

Nice location clean swimming pool comfortable room also have lift suitable for family trip place to stay staff approachable very kind .

Hmm... where do I start? First, I'd like to give credit where it's due—the staff were friendly, helpful, and very accommodating. They definitely deserve 5 stars for their service. Unfortunately, the accommodations are in need of a major renovation. I had to pay extra for a blanket, and the one I received wasn't even in good condition—it had a tear. I also requested a hair dryer, but I was told I could only use it for one hour. As you can see from the photos, many of the furniture pieces need repainting, and the room itself looks quite worn. My air conditioner had ice building up on it, which made me think it probably needs cleaning or maintenance. The bathroom also had several issues. The toilet wouldn't flush properly, and there was no shower curtain, so water ended up all over the bathroom floor. I actually apologized to the housekeeping staff when I checked out because of the mess, even though it wasn't really my fault. Overall, this hotel just wasn't for me. It may suit other travelers, but I hope management takes reviews like this into consideration, especially since the location is actually excellent—it's only about an 8-minute walk to SM. Oh, and one last thing... I was a bit surprised to see a large poster in the lobby promoting HIV testing and screening. It caught me off guard and made the atmosphere feel a little unsettling. 😅

I had a great stay. The staff were friendly, the room was clean and comfortable, and the service was excellent. I would definitely stay here again. Highly recommended!

Overall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.