Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
46 reviews
8.2/10
1 night
From SGD 32
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9.7/10
Amazing
GGuest UserFrom booking to check-in, throughout our stay, and all the way to checkout—everything was seamless. It was by far the smoothest booking experience we’ve ever had. But the real highlight was the place itself: packed with amenities and thoughtful extra touches that made us feel like we were staying in a five-star hotel, yet at a very affordable price. We’ve officially found our go-to spot whenever we have an event. Kudos to the owners for such an outstanding experience!
AAtty Mich HortonWe stayed from December 4–6, 2025, and overall had a pleasant experience.
The cleanliness of the hotel was good — rooms and common areas were well-maintained.
The front desk staff were friendly and very professional in addressing our concerns. Special shoutout to April, who assisted us when our originally assigned room was rented by a guest extending their stay. She handled the situation smoothly and even arranged an upgrade, which we truly appreciated.
They also have a very interesting elevator system — it surprised us at first, but we eventually got used to it, and it added a fun, unique touch to the stay.
Breakfast was plated, with limited options, which is the only downside of our stay. However, what was available was prepared well and tasted good.
Overall, it was a good experience and definitely worth coming back to.
GGuest UserOur experience at Citadines for the first time we checked in it was amazing the room was really comfortable and super clean, the food wow! My daughter tried the Filipino breakfast with danggit, and the service at the front desk was explained well and she was very generous to my husband, who liked it all staff members of the Citadines because they are approachable and helpful to their guests. For me, the rate of Citadines Bacolod is 5 stars. Well
Done!
GGuest UserThe hotel is still improving its facilities and is under renovation when I checked in. There is no hot and cold shower, no provision for shampoo and conditioner, but fragrant liquid bath soap are available in the bathroom The bottled water in the room is for sale but water dispensers are provided in each floor for guests’ drinking consumption. Other supplies such as slippers and toothbrush and toothpaste are provided only upon request.
On the other hand, all hotel staff are very accommodating and friendly. The buffet breakfast is satisfying with options to choose from- Filipino and/or American breakfast are available. The swimming pool is so inviting but due to rainy, cold weather situation during my stay, I was not able to feel the pools’ water. 😁
MMachi MaI am late to check in because of the flight was delayed.the front desk waiting for me at midnight.the location is very good near by the SM Mega Mall .
GGuest UserOur stay was nice. The service is good. The locations is good because its near a road leading to The Ruins where we visited. We enjoyed the breakfast buffet which has four ulam choices and coffee.
GGuest UserAircon is good and location ,though you need yo walk a bit from the main road but it isnt that inconvenient.maybe about 10 minute walk from the hotel to a nearby mc donald..
Pi
SSERNA MAINZAIt’s my second time to stay here at Avenue one thing for sure sobrang bait at approachable nang mga staff! No mornings or afternoon na hindi ka nila babatiin once na masalubong ka nila . Sobrang nakaka ganda nang araw!Sobrang linis din nang room , as-in everyday nila pinapalitan lahat! Every punta ko nang Bacolod Avenue Suites na talaga ako!❤️🫡
HALONG!💚