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9.3/10
Great
GGuest UserThe hotel is in a good location and all rooms overlook the beach. The rooms are clean and the location is good, there are restaurants and souvenir shops nearby. The staff were very friendly and helpful
GGuest UserThe room was amazing, the view was great and so was the cleanliness of the entire property, not just my room. On the downside though, we had a huge 2 hour delay with our check-i because our room was not ready (checked in at 17:00 instead of the guaranteed 15:00). Moreover, during one of the evenings we decided to order room service, which would not answer the phone, and when we called the front desk they said they can collect our order. After one hour and a half of waiting, we call the front desk again, asking how much longer until our food arrives, and they said soon. 20 minutes or so passed, my partner went to the reception to ask about our food order, to which he found out that the reception has never sent our order. Though, the employee's were very nice and had a smile on their faces when interacting with them!
DDiana ClaraI had a fantastic stay at Sulina International Hotel. The room was spacious and comfortable, the service from the friendly staff was top-notch, and the price was excellent. Highly recommended!
GGuest UserPros:
Very good service from staff.
Upgrade to special needs suitability.
Spacious Room and bathroom.
Very good pillows.
Air conditioning.
Nice ambiance.
Very close to the beach.
HD TV and Netflix.
Perfumed apps.
Coffee maker.
Cons:
Annoying problem with alarm at safe box.
Wait at check in.
Unannounced city tax that a hotel nearby did not ask.