The Darling at the Star Gold Coast

"This time is a bit of let down for me, the property is more overrated, the facilities is definable amazing property on the Gold Coast. Privacy and security is on high however services wise is bit 1/10. Check in to my room with High Heat on 28 deg heat at 2.30pm check in, room was dark no light on, bathroom was a mess, long black hair clinching on the hanging towel, mirrors got soap smear, bathroom smelled like old drainage issues, that’s not all, i decided to order In room dinning services, Dinner turned up 45 mins late, cold and mashed potatoes splashed over my prawns on the way up to the room. 8.20am the next morning I got a banged on my door non stop, there’s Privacy lights on, room service again, enough frustration I open up the door with a trolley forced into my room, Quickly denied ordering a room service which I didn’t Order- sorry mam someone in your room ordered this, That’s alright error happens in any department. The arrogance part is when I call reception to advised them that someone knocking non stop at the door, Her reply was blant, non professional, sounds like that reception had a bad morning too, No apologies needed, Go back to sleep I’ll let Room service know 🤨😏☹️🙁😡Sure did you still have a job reception. Next trip I prefer try other Hotel Broadbeach has more to offer Check in 28/06 definitely check out on the 29/06 I hate writing. Review obviously this is one of my favorite go to Hotel in Syd."