"This is a great option for families with young kids. There are two bedroom apartments and they provide cots and high chairs free of charge. We used the high chairs and they were new and safe. The pool is great but not heated. Kids will love it, parents will get in on sunny days. The apartments are so centrally located. Walk to the bakery, IGA, lots of places to eat. It is right next door to the only public playground on the island and they have an access gate directly to it. Great for toddlers/preschoolers. There's also a little skate park and a rugby field there. You need to request fresh towels a day in advance which is a little annoying (unless you stay 8 days - we stayed 7 days). The internet is free but woeful. Download everything you need before you go or head over to the pizza place, which has fantastic internet. If you plan to work here, you'll need to get a local sim to get your own internet happening. Staff are friendly, everything is clean, there are guest laundries ($5 per load, $5 for the dryer) and many hills hoists to dry wet gear (if it's not raining!). Bring some indoor activities for the kidlets. Half our week was wet and no reception ABC kids on the TV (they got some other stations, just not everything). The Olive cafe has kids toys and books. Prinke Eco Store has seasonal fruit, brown rice crackers and is kid friendly. The lavender farm has kids toys and great baked potatoes (and Sunday sesh vibes) - Sunday only. Bakery is great for kids (and adults!). Also of businesses have wifi available for customers. There's a kids book swap down near Anglicare past the knitwear shop. Bring some good quality books to read, then add to their collection. There's also an opp shop near the Folk Museum which had a few toys but could use some good quality toy donations, if you bring something you are aging out of."

"Upon arrival we were greeted by the manager and taken to our room. The rooms were very clean. A generous starter breakfast was provided (fresh bread, butter pats, spreads, 200ml milk and small carton of fruit juice. The beds were very comfortable. The units are not new but seem reasonably well maintained."

"A great place to stay on Norfolk Island. Rooms had what you wanted and the staff were fantastic, always a smile snd hello and happy to help. Breakfast was good as were tha lunches I had there on 2 days. The hotel caters well for Tour Groups be they large or small. Keep up the good work."

"We were extremely impressed by the very professional way in which Annelie dealt with a problem about an inclusion on our package. We should have had a pizza and cheese platter inclusion from the travel agent but Annelie had no record of it. She calmly provided the pizza and cheese platter and attempted to deal with our travel agent herself to solve the problem. Unfortunately neither of us was successful and in the end we were happy to reimburse Annelie. Be very careful to take note of inclusions on the package you choose. The rooms were large and very clean. The lounge and bar was a wonderful place to meet and relax and happy hour was great. The only think we lacked was a chest of drawers, but for a week long stay that is easily managed."

"We have just spent a week in this wonderful accommodation. It is accommodation for 2. There was everything you want in a unit, crockery, cutlery, cooking utensils. There were replacement of soaps etc in the cupboards. There was everything you could want - good hair dryer, iron and ironing board, good washing machine with a plentiful supply of soap, cleaning equipment, beach towels and spare bathroom towels. The unit we had No 8 had a wonderful view of Philip Island. It came with a car from Boori hire cars. This enabled us to go where we wanted. Up the road was the Boathouse and Bayles restaurant. We would recommend this as one of the best places to stay on the island, especially if you like this type of accommodation."

"Very nice spot, where the unit is. Clean and tidy grounds. Good barbecue area. Close to town. I would recommend to stay here. Plenty to see and do on the island. Pre booking tours is a good idea before getting there. Loved having a car to drive around the island. Everyone friendly and very helpful."

"Very Clean, Comfortable beds, Extremely friendly staff. The only downside was that it was not very organised. The all inclusive package was not explained well and the schedule had inconsistencies. Which tours needed vouchers and which did not would have been nice to know. The staff were very willing to help and extremely approachable. I think it would be helpful for the hotel to add a more detailed 'welcome sheet with some inital explanations, contact details for the cab service, tours and restraunts. This was a loverly place to stay for a week. Great views of the ocean. Room was a little on the small side, but quite comfortable. The place is not new and flashy, but it made up for this by being well lighted with natural breeze. I wasn't sure how it would go with no air conditioning, but the breeze was more than sufficient."

"Poinciana Cottages are well appointed units in close proximity to the town centre with many local restaurants and clubs delivering great food options. The hosts Jackie and Peter met us with a friendly welcome and provided many island insights for our two week stay. They regularly offered home produce and access to the vegetable garden to compliment our own supplies . The units were clean and comfortable with a private balcony overlooking the valley. It was so quiet and peaceful and made you realise you were on holidays in a stress free environment. A fantastic holiday with many memorable moments. A place to be recommended. Thank you Jackie and Peter"

"Great cabin and excellent facilities, thoroughly recommend staying at Whispering Pines. Quiet and only a short drive to Burnt Pine. The provision of extra things like a picnic basket and beach towels was certainly a surprise, even a French press in the kitchen."