Boscò Suites ★★★

"Our experience was absolutely negative and, as far as we're concerned, one we won't be repeating. The property is advertised as a hotel with a heated panoramic pool. Upon arrival, we discovered that the pool simply didn't exist. This is far from a minor detail, especially considering how the property is presented in the listing. We had a non-refundable booking, and in the three weeks leading up to our stay, we repeatedly tried to contact the property to request a cancellation due to family issues or, alternatively, to find a different solution, such as moving the date or upgrading. We sent multiple emails, WhatsApp messages, and tried calling. They never responded. Never. No replies to emails, no replies to WhatsApp messages, no replies to phone calls. In fact, for three weeks, it was impossible to communicate with the property. The evening before arrival, we wrote again because we had received instructions for automatic check-in, but no one had clearly explained how to actually enter the property. Upon arrival, the platform's customer support directed us to check in at a concierge desk that, on-site, didn't exist and where there was no one. Only later were we able to get instructions on how to access the property. Accessibility is another very serious issue that, in our opinion, should be clearly stated in the listing. To reach the rooms, there are very steep, narrow, and high stairs, extremely difficult to navigate with luggage. No one helped us with our bags. For someone with mobility issues, the situation would be even more problematic. Once we reached the room, the conditions were unacceptable to us: sheets and linen with obvious stains, cleanliness conditions that left much to be desired, a bathroom with clear traces of mold, and absolutely insufficient amenities, including only one small bottle of water for two people. We have attached photographs of the conditions we found. The room was also extremely noisy. Throughout the night, there was continuous noise from the street, including scooters, people, and traffic, making it very difficult to sleep. To make an already extremely stressful situation even worse, something happened afterwards. Some staff members from the property stopped in front of our room while we were inside, and a conversation lasted for about half an hour. Their demeanor, some giggles, and attitudes that we perceived as mocking from the rude dark-haired 'girl', and disrespectful and difficult to understand from the 'self-proclaimed entrepreneur' guy with questionable linguistic abilities, made us deeply uncomfortable. We did not feel welcomed, respected, or at ease within the property. Despite all this, the property continued to refuse a refund. We therefore had to intervene through the platform's customer support, who eventually refunded our booking and also recognized an additional amount for the inconvenience suffered. This review is therefore not born from a simple disappointed expectation, but from a series of concrete problems that we personally encountered and can document with the attached photographs. As far as we are concerned, it was an extremely negative experience. Before booking, we strongly advise you to very carefully verify what is actually offered compared to what is shown in the listing, especially regarding the pool, accessibility, check-in procedures, room conditions, and sound insulation."

Marina Boutique Rooms ★★

"Very good choice next to Palermo Airport. It takes 8min to get to the airport. So I caught a plane from Palermo and stayed for a day. The house is very new, very clean, and the overall condition is very good. No breakfast. The landlord may not receive Chinese people very much, and he has been using whatsapp to communicate. In fact, he also has WeChat. I can't find the code. When he added me, he didn't show that there were new friends because the account was too new. Friends who don't rent a car can let the landlord pick it up, 30 euros a trip, there is a parking lot next to the house, you can park by car. Self-check-in, then you need to leave 2 euros of city tax when you leave"

Da 'Nfacci Affittacamere ★★★

"Clean and new rooms, well-off and welcoming staff, it feels like home, comfortable bed, large and bright room. Recommended"

Piano Monaco ★★★

"Perfect"

Fiori di Quercia ★★★

Hub Rooms ★★

Piante del Principe ★★★

Sweet Sicily Apartments ★★★★