"Hotel ekant retreat resort is a beautiful amenity having good staff.It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money .the owner Mr vishal is also very helpful person managing this hotel very well.highly recommend for stay in chail and enjoy nature"

"Excellent service by Sonia, very friendly and professional. Also food here is really nice and property is amazing. All staff here is well trained."

"We stayed there for 3 nights. Staff was very helpful and friendly. Excellent service , food was amazing. The view was outstanding from the room. It was a great stay. The room were clean. A very great place to dine in and near bus stand"

"Staff is very good and services are very good very kind and cooperative people Food is very good and the team at restaurant very especially karan and his team all are very good "

"Worst decision to stay here! Worst decision to stay here! The decision to celebrate my New Year’s Eve at Chail’s Hamlet property proved to be a profoundly regrettable one. To begin with, the hospitality at check-in was shockingly substandard; not even a solitary glass of water was offered to us upon arrival, let alone the customary welcome drink that one might reasonably expect. Even the most modest accommodations extend the courtesy of drinking water after a taxing journey, yet this establishment failed to meet even that basic standard of service. I specifically selected the “Stone Room,” under the impression that it would offer a unique and distinguished experience. However, I was dismayed to discover that it was, in fact, the most undesirable lodging option available. Positioned directly adjacent to the reception area, the room affords no semblance of privacy whatsoever. The solitary window allows for unrestricted visibility, leaving one feeling perpetually exposed and uncomfortably self-conscious throughout their stay. Additionally, the final half-kilometer approach to the property is in a deplorable state, with a precariously narrow and treacherous road that is not for the faint-hearted. Prospective guests should exercise utmost caution when considering this location. Adding to the confusion, there was a complete lack of discernible dress code for the staff, rendering it nearly impossible to distinguish between employees and fellow guests. This chaotic oversight only compounded the disorganized and unprofessional atmosphere of the establishment. Ultimately, my experience at this property irrevocably marred the celebratory spirit of my New Year’s Eve. I strongly caution against booking the “Stone Room” or even entertaining the idea of staying here if privacy holds any value to you. Although I must acknowledge that the staff displayed kindness and humility in their attempts to rectify the situation, their efforts were, unfortunately, in vain. This ill-fated decision to book this property will remain a regrettable blemish on my holiday experience."

"We had the best experience at this place. Their exceptional hospitality, elegant rooms and amenities were top notch. The staff at this hotel Mainly Mr. Ghanshyam & Mr. Verma were incredibly welcoming and helpful throughout our stay. Stay Happy with best service"

"The location was good, on the main road, not too far from the market and places to visit in chail. Calm environment and view from balcony. Rooms were hygienic, no issues with safety as well. Local sightseeing services are available at extra cost. Few things can be improved, toiletries included basic things, however on request toothbrush and toothpaste, bathroom slippers were provided(it would be better to include them in basic kit. Breakfast options were having variety and good in taste. Room service is also fine, however it can be slightly swift. The behavior of the staff was polite. Parking is also available. Non availability of lift can be an issue for some."

"This hotel is perfectly fine if you just need a place to sleep and plan to be out exploring the city all day. However, if you value high-quality, attentive hospitality where the staff anticipates your needs, you might find the service a bit underwhelming. With a little more attentiveness and warmth, this could easily be a 3-star experience. Quality of food is satisfying."