"Excellent, the breakfast was plentiful, and the location was great."

"Clean and tidy, indeed quite nice."

"Good, quiet location with pleasant and friendly service. Highly recommended"

"The air conditioner and refrigerator were loud and the shower fastener was loose, so the facilities need improvement, but the bed was clean and I slept comfortably."

"There are many bus stops and fast food restaurants around, but the room is a bit old, the facilities are average, and the waiters are very enthusiastic."

"We stayed at the Covington hotel previously. Our experience this time was the best. The room was outstanding. Very large. The Bell staff was excellent. Parking is a little bit of a hassle around the corner. Other than that it’s a very good location."

"NICE LOCATION, NICE SPACIOUS ROOM, WE LOVED THE HAPPY HOUR AND APPETIZERS AND JUST A BEAUTIFUL PLACE TO STAY. VERY COMFORTABLE BED (PILLIOSW NOT SO MUCH) SHOWER GOT REALLY HOT WHICH WE REALLY APPROECIATED. ONLY ISSUE FOR US IS THAT WE DID HAVE A PET SMELL THAT WAS UNBEARABLE AT TIMES BUT THEY SAID THEY DONT BELIEVE OUR ROOM HAD A PET IN THERE BEFORE OUR STAY. I HAVE BAD ALLERGIES AND SNEEZED ALL NIGHT LONG"

"I never fill these things out, but…  I’ve stayed here maybe 7 times prior to this stay. The last time before this was two years prior.  This hotel has gone downhill gradually in both cleanliness and overall maintenance. Honestly, less than five years ago it was always fantastic. Five star. But the last time we were here two years ago, it wasn’t as clean as it had been, and service was slipping.  This stay over Labor Day weekend 2026, they were packed, and appeared understaffed. It took a long time for rooms ti be ready and there were long lines.   When we got our room, there were (used) shops bars still in the shower and hair inside the shower.  The shower didn’t work. There was water, but it wouldn’t go though the pipe to the shower head.  I reported the shower issue but not the rest because I did the best I could to clean up the area. We left for the night and were told maintenance would repair it while we were gone.  Maintenance changed the divert switch but didn’t check to make sure it worked because it still didn’t work  The counter by the tv was very sticky. I didn’t complain about that, but should have. Something was spilled on it and not cleaned.  The entire 7th floor stunk of ********* when we checked in, when we came back to the room that night and again in the morning.  That is not necessarily the hotels fault merely pointing it out.   We did not go to the restaurant this time. It has always been fantastic   But I can’t comment on it for this stay. I honestly hope it is still as good as it has been in the past.  Prior to this stat there has always been a night time manager known as the man in the suit.  He always kept guests happy and took care of all issues.  I did not see him this time."

"The hotel was clean and the air conditioners were easy to set and use. But there's no place to put your toiletries in the shower and the elevator panel was broken on the 3rd floor so we couldn't ride the elevator down only up. So my fiancé had to carry our suitcase down 2 flights of stairs."