"For my personal reasons I booked a specific room two weeks back. On my way to Botswana tree days ago I personally confirmed the booking at the reception. Today on arrival they gave me completely different room in completely different location. According to their explanation the booked room was occupied. It is not the first time when I was facing similar situation locally and internationally. But it is only in Palm Park hotel the person who booked place and confirmed the booking was relocated."

"The level of service is truly above and beyond, the attention to detail is impeccable,the quality of food, decor, staff, surroundings, furnishings and offerings is more than 5-Star. What a phenomenal experience. Luxury and Beauty. Pampering and Opulence. Nature and Elegance. BEST !!!"

"Terrible, Terrible experience - did not even want to rate it at all! Premises being used by locals as a drinking / party venue with unbelievably loud music being blasted until 4 am. The manager/owner does not care about paying guests and we were not forewarned and no apology was given. DO NOT stay here."

"Clean service Staff were welcoming and that led me to be comfortable staying there. Food was delicious as well."

"Our stay at Mhondoro Safari Lodge & Villa was, without question, the most incredible vacation our family has ever taken. From the moment we arrived, we felt welcomed, cared for, and completely at home. The lodge itself is beautiful, warm, inviting, and the perfect place to relax between game drives. The villas were exceptionally comfortable, immaculately maintained, and equipped with every luxury imaginable. The air conditioning worked wonderfully, and thoughtful touches such as complimentary laundry service, bug spray, shampoo, conditioner, body wash, bath salts, cotton balls, Q-tips, room spray, slippers, bathrobes, and even a pillow menu ensured every detail was taken care of. The food was simply outstanding. Much of it comes directly from the farm, and you can truly taste the freshness in every bite. Every meal felt thoughtfully prepared, full of flavor, and made with genuine love and care. One of the most unique features of Mhondoro is the underground hide overlooking the waterhole. Being able to watch wildlife from water level is an experience unlike anything else. It provided some of our favorite moments of the trip. As incredible as that was, nothing topped the excitement of having elephants visit the villa. During our six-night stay, elephants came to drink from our pool on three separate evenings! This is an experience our family will never forget!! Welgevonden Game Reserve is breathtaking. With nearly 100,000 acres of diverse landscapes, every game drive felt like a new adventure. The animals have plenty of room to roam, which makes every sighting feel truly special and rewarding. But what makes Mhondoro extraordinary is its people. Our guides, Ryan and Hein, were knowledgeable, passionate, personable, and incredibly talented at helping us understand and appreciate the wildlife around us. The chefs, housekeeping team, and front-of-house staff were equally exceptional. A special thank you to Isaac, Jacob, Opa, Sam, David, Maggie and Reneè for making us feel so welcomed throughout our stay. We traveled as a group of 11 ranging in age from 12 to 80. My mother has mobility challenges, and the staff consistently went above and beyond to ensure she could participate in and enjoy every experience she wanted. Their kindness and attentiveness meant the world to our family. During our stay, we celebrated three birthdays and an anniversary. Each celebration was made to feel uniquely special, with the staff putting so much thought and effort into every detail. It wasn’t just hospitality, it felt personal. What is hardest to put into words is how deeply the team at Mhondoro cares about their guests. They didn’t simply respond to our needs and requests, they anticipated them. Time and time again, they thought of things before we ever had to ask. Whether it was ensuring my mother was comfortable, remembering our preferences, helping coordinate special celebrations, or simply noticing the little details that make a stay extraordinary, their l"

"The rooms are need , comfortable and very stylish, beautiful place very well managed. Friendly and helpful staff, everyone goes out of there way to assist or just being friendly. Food is excellent and real value for money."

"Would recommend this as a great getaway that is close to Jhb/Pret. Staff are motivated in providing you the best experience possible."

"My husband and I stayed 4 nights at Marataba Mountain Lodge for our babymoon and everything about our stay was so magical! The hotel itself is stunning! Our room was perched up on the side of a cliff looking over the beautiful mountains. The views were truly unmatched. We had all of the amenities we needed for a pleasant stay and the bed was super comfy! The staff was fabulous and super thoughtful... Always making sure we had everything we needed for a pleasant stay. Rooms were also always kept very clean by the cleaning staff. Food was spectacular! We had a variety of options for every meal, including some super unique ones. The chef was also very accommodating to my husband and I’s picky palates. And last but definitely not least, the safari drives were amazing! Our guide was very knowledgeable and we saw so many animals. Some of the highlights were 3 male lions roaring at dusk and a great leopard sighting. Marataba Mountain Lodge is truly a special place and we cannot say enough good things about it!"