"The room was spacious, clean, and tidy. The front desk staff were helpful and answered all our questions. The complimentary breakfast was sufficient for basic needs, and the à la carte dishes and barbecue for dinner were quite tasty. It's a great hotel for families visiting Koktokay."

"Staying at the Mutian Garden Hotel was an absolutely fantastic experience, a solid five-star! Parking was stress-free with a huge, complimentary parking lot. Its location is perfect, only a ten-minute drive to the Grand Canyon, saving us a lot of time and effort getting around. The service was incredibly warm and attentive; the staff were so enthusiastic and proactively helped us with our large luggage. The rooms are well-designed with great facilities, and the hotel has an elevator, making it easy for both seniors and children to move between floors. The room itself was spacious with comfortable ceiling height, not at all stuffy, and the two 1.5-meter beds were ample for the whole family to rest. The entire room was spotless, and the bathroom had a three-part wet/dry separation with a comfortable smart toilet. The bedding was clean and fresh, and the soft lighting made for a very relaxing atmosphere. From the balcony, we had expansive views of the distant mountains. Breakfast was plentiful and delicious, catering to both adults and children. The authentic Xinjiang Boursak and milk tea were wonderful, and our child especially loved the tomato noodles. The hotel's backyard had a fantastic ambiance, perfect for photos. We watched the sunrise in the morning, chased the sunset in the evening, and admired the starry night sky. A stroll along the quiet path to the Irtysh River was peaceful and therapeutic. We'll definitely stay here again on our next visit!"

"The room was clean, but there was a platform between the two beds. You had to climb the steps to get on the bed, and the mattress was placed directly on the steps. It was very difficult to stand up from the bed, which was not very friendly to us elderly people. It was like sitting on a small step to stand up. The hygiene of the restaurant was really not good. The bowls taken from the disinfection cabinet for breakfast were sticky and not cleaned properly, but the food in the restaurant tasted good."

"It's disgusting that the hotel doesn't change the blankets or bath towels. They just give them to the next guest directly from the previous one. I almost used them myself, but luckily I'm used to checking carefully before using them!"

"The room was spacious, comfortable, and clean. I was very satisfied with the front desk service; check-in was quick. They have a delivery robot, and a self-service laundry room on the second floor, which is very convenient. I'll definitely stay here again."

"I was surprised to find a Huazhu-owned hotel in Keketuhai! I ski in Keketuhai every year, and this stay was fantastic. The front desk thoughtfully upgraded my room, and the hotel provided fruit as soon as I entered, which immediately enhanced the experience. The room was spacious, well-soundproofed, and even had a rack for skis, which was a big plus for a ski enthusiast like me. The breakfast was also plentiful, including some local specialties. Overall, a wonderful experience!"

"A simple night"

"Excellent! And no, I'm not a shill. The staff were friendly, the hotel was very clean, and the bed was huge, perfect for a family trip. I'll definitely stay here again next time I'm in Koktokay. This was the best hotel I stayed at on this trip, highly recommend it to everyone!"

"The hotel has a great location, very close to the pedestrian street, excellent facilities, plenty of restaurants nearby, and convenient parking."