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10/10
Outstanding
KKomal PanchalEverything was fine and good as per pricing.
Only need to train the staff at front desk who r not trained for hospitality industry.
Overall good experience with justified cost.
GGuest UserWe had booked Renaissance via Trip.com and the hotel hospitality was worth appreciation. The breakfast lunch and dinner were a treat to taste buds. The staff was cooperative regarding any service demanded. It's a place worth coming again...
KK_AroraHotel reception service - 2 out of 5 , extremely slow and staff seems lost and unclear.
Hotel house keeping and room cleanliness - 2 out of 5 . Bedsheets were not clean , bathroom toiletries were not environmental friendly and clean.
Hotel restaurant service : 5 out of 5 . Too good. Staff was very efficient, responsive, fast. Food options were very good. Buffet service and options were excellent.
GGuest UserI had an exceptional experience at this 5-star hotel! From the moment I arrived, the warm Indian hospitality was evident. The welcome was grand, complete with personalized touches that made me feel instantly at home. The staff were incredibly friendly and attentive, going above and beyond to ensure every detail was perfect.
A special thanks to the manager, who graciously accommodated my late check-in without any hassle—such flexibility is rare and truly appreciated. The service throughout my stay was impeccable, with everyone genuinely eager to assist. If you're looking for a luxurious stay with outstanding service and a personal touch, this hotel is an absolute must-visit!
GGuest UserThe property is excellent with the old world charm. Extremely good service with a special shout out to Ajay Kumar from housekeeping. Very prompt service from all staffs.
However a bit more upkeep is necessary to maintain the charm of this heritage property. We were in the Residency room. The bathroom needs a makeover, it is huge but a bit run down with tiles which are visibly very worn out. The cupboard in the room is wooden with handles in wooden blocks which shows good taste, but it is not very functional and size is small. Amenities need to be a bit more modern while keeping the heritage feel intact.
Overall a pleasant stay.
GGuest UserThis was my first stay in your hotel & will proudly say it's my best choice to select your hotel out of others. I would like to give special thanks to Mr Ashish and his team for all their hospitality and also the food quality is superb, don't hesitate with old reviews..they have now very good chef's. I would highly recommend this hotel for any type of stay or trip to Lucknow.
厦厦门的老王It is a business hotel. Because I want to go to Naga, I chose to live in Gorakhpur. It is a very good business hotel in the area. The room and bathroom are not small. It is a vegetarian restaurant, even eggs are not available. However, it is a very good hotel.
GGuest UserThe service and amenities of The Hilton Garden inn Lucknow are totally worth it. Breakfast was great and so was the pool. The rooms were squeaky clean and the staff was quick to serve. Great experience.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.