GGuest UserProperty’s location : it’s in dochi. Few kms away from main road going towards mall road. Condition of road is patchy but location wise it’s good. Peaceful. Food & restaurant : it’s awesome. The way they serve and the options available are perfect. For me it’s 10/10. Amenities & services: 10/10 swimming pool, sitout areas, cabana like sitting, lobby, lobby’s washroom, gesture & attention, outdoor activities, all are just perfect. However, game’s room needs improvement. In short i loved it. Thanks
GGuest UserIts located at peak with good view. Rooms are good & clean with small balcony but the biggest issue is the service, they are running such a big property with very few staff. We went for swimming in pool but every time need to go around the place to find someone to give pool towel. Also pool is cleaned only once in morning and have no attendant throughout the day. Breakfast service is too slow and most of the time items get finished and when you enquire they mention that they will serve on table which never happens. I asked for black coffee and they guided me to hot water pot which had cold water. Also we ordered soup and it came in curry bowl with extremely oily croutons. I even complained to managers but they only reply positively but there is no action. Overall don't expect any kind of 5-star service, only go if you need expensive room with good location & view
GGuest UserOur stay at Kasauli Exotica was really enjoyable. The staff was very courteous and helpful at all times. The food was extremely well made. The rooms were warm and the balcony was a cherry on the cake as we could enjoy the beautiful view.