This place is must to visit for short weekend getaways from delhi ncr. The staff were polite & courteous and promptly responded to our requests. The food taste great, specially the south indian dishes & all the spread was worth a try. Basic rooms are decent (furnishing can be improved by adding wall panels or louvers. If you can pay extra then go for cottages with lawn. To sum up our stay was amazing. Thanks, to wh team.
Location was a little away. No shops or anything nearby; but kasauli is a small town and resorts are generally away from the town. The hotel provided excellent valley views and a terrace with each room overlooking the valley. All necessary amenities of decent standard were available in the room which was large enough for a double room. The staff were very courteous and helpful. All of them. The food variety and taste was as expected from a hotel of the star level as lemon tree.
Booked two deluxe rooms. The rooms were clean, spacious and well maintained. The view from the balcony was awesome. Management and staff were very welcoming. There was ample parking space. The property was large and had two playing areas for kids and there were indoor activities as well. Food was also tasty. Overall a nice experience.
Its located at peak with good view. Rooms are good & clean with small balcony but the biggest issue is the service, they are running such a big property with very few staff. We went for swimming in pool but every time need to go around the place to find someone to give pool towel. Also pool is cleaned only once in morning and have no attendant throughout the day. Breakfast service is too slow and most of the time items get finished and when you enquire they mention that they will serve on table which never happens. I asked for black coffee and they guided me to hot water pot which had cold water. Also we ordered soup and it came in curry bowl with extremely oily croutons. I even complained to managers but they only reply positively but there is no action. Overall don't expect any kind of 5-star service, only go if you need expensive room with good location & view
Food was good and was served well. Parking facilities was there. Location as bit difficult to find but you can call hotel reception at near by location or at kasauli chowk