Pullman Properties in Haikou

Extremely satisfied with my stay. The hotel's front desk staff were very warm, professional, and attentive. Especially Ms. Xiaofang, who was enthusiastic and patient, proactively upgraded our room, and kindly introduced us to the hotel's surroundings and other services. We were so pleased that we extended our stay twice. We had originally booked a suite, but the hotel upgraded us directly to a river view suite, which was fantastic with a huge balcony and a breathtaking view. The housekeeping staff were also incredibly meticulous; the room was cleaned thoroughly and with great care. As a smoker, I initially used a mineral water bottle as an ashtray on the balcony. To my surprise, the next day I found the housekeeping staff had placed an ashtray and hotel matches on the balcony for me, which was a very thoughtful touch. All in all, it was a highly satisfying experience, and I will definitely prioritize Pullman Hotels in the future.