Premier Inn Halifax Town Centre ★★★

"I've recently been to Premier Inn Town Centre twice last week and this. On two occasions I have been brilliantly helped at reception, by a young woman called Millie in very difficult circumstances. On the first occasion it took nearly an hour to book me in and I think that was because I made a couple of slips in that time typing info in on a mobile phone which many people find difficult, including me. Millie was brilliantly patient, helping to do some of the typing with great efficiency, all the while thinking about me as an individual, needing a bit of support to get a booking done. Her patience was saintly and eventually she got the job done. All the while, a fire alarm that needed fixing was intermittently going of right next to her and she didn't miss her stride once. This was amazing. Again, I visited today and found Millie working in her usual cheerful manner, being just as helpful as previously. While I was trying to give feedback to yourselves about my stay I noticed that the internet connection in the foyer seemed weakest at the reception desk. I find that hard to believe - wouldn't the place you'd want the signal to be strongest be in reception, so you get customers in as quickly as possible? It must be an issue for people there who are trying to do there job efficiently. Finally I had to leave the building to finish doing feedback with trip adviser and I only had one phone with me which meant that after I'd spent some considerable time accessing trip advisor and needed to typed in an access code that was emailed to me, I couldn't because, well because I couldn't work out how to do it - I've tried to do it before and failed repeatedly because leaving an app to get an access code from an email seems to close the app which starts sending me round in circles. You will see I have made the effort to send the feedback because I want Millie's excellent efforts to be rewarded. I also wanted to give you feedback on your systems to see if they can be improved. Too often when comms and other tech system are at issue, the comms seems to be the customer and the customers and the company employees can all go to hell. This is the wrong way round. Could you please try to sort it. By the way, I still love the hotel. The views in particular, are fantastic. Thankyou for an excellent stay."

CBH Holdsworth House Hotel and Restaurant ★★★★

"We had a lovely suite and they'd made up the sofa bed. We didn't need this as in the event we had a super king-size bed. They immediately came and dismantled it upon request. All the staff were very pleasant. We opted for the tasting menu at dinner with some trepidation as we have all been sorely disappointed with these at other places in the past. We needn't have worried. The 8 courses were all wonderful. We all had a thoroughly delightful evening. The serving staff were well trained and professional but very friendly too."

The Imperial Crown Hotel ★★★

"Very near the rail station. Nice morning staff. She was multitasking. Dated, cold room but clean. Water pressure super. Relaxing. Complementary coffee, tea,and cookies Night staff unhelpful with my simple taxi issue. I could have done a bank transfer right away since I am a hotel guest. Morning lady staff allowed me to leave my stuff so I could walk around after check out."

Premier Inn Halifax South Hotel ★★★

"You are all very hospitable there from your Premier Inn Hotel in Halifax as well as from your Cantina, I felt wonderful and they were very nice to me and my child. I really had a pleasant and tasteful welcome. Bravo to you and congratulations!"

Wool Merchant Hotel Halifax ★★★

"Before I say anything, the lovely man at the reception was outstanding, polite and willing to help. This comment is about the management of the hotel. I booked through trip and paid in advance but they did not have this information upon arrival. There was an invoice for £40 whereas I had paid £50 through Trip. The man at receiption quickly waved the new invoice. The hotel is very run down. The room was in an apalling state. Although the bedsheets and towels were clean the overall state of the room was awful. The drains were clocked, the shower screen broken, there were stains everywhere. I understand it’s a very cheap hotel but there should be a minimum of respect to the customers. There was free breakfast which was okay. Some of the other customers were quite loud and roudy."

Upper Highlees Farm ★★★★

Stay in a peaceful countryside hotel with cozy rooms, farm-style charm, fresh surroundings, and easy access to nearby villages and local attractions.

Halifax House Apartments ★★★

"Accomadating. Concerned about us as guests. Checked up on us to ensure having no issues. All in all a good experience"

Travelodge Hotel - Halifax ★★★

"Great stay at halifax travelodge bit dated but clean near local ameanaties staff were very good and friendly"

Rock Hollow ★★