Best Hotels in Heredia, Costa Rica

I arrived in Costa Rica and this is where I spent my first two nights as I prepared for an extensive journey through the national parks. This hotel provided a fine room. The building is in the shape of an ”O”, with the pools and dining areas in the middle. There were many different types of birds flying around, the traffic noise was minimal inside the pool area, and I enjoyed relaxing in the pool area. Breakfast was excellent and available to all guests. Dinner was purchased in a smaller bar/dining area with an overhead view of the pool area. I ordered salmon, and it was surprisingly good! This is not a destination hotel, but it was just what I needed, as I got my international bearings. There is a tour desk, in which one may schedule a variety of tours and day trips of San Jose or areas around Costa Rica.

PROS: Very clean, air conditioned and modern for a good rate. Wifi and decent breakfast included. The stromanthe triostar plants in the lobby were very nice. CONS: Staff is miserable and takes no accountability for customer service. Stephanie literally lies to your face and tries to overcharge you. Examples: -”oh your safe is broken? just reset with code 123456.” nope. the safe code was set by a previous guest and left open so this didn't fix the problem. We had to take all our valuables on a 13 hour tour because of this - very inconvenient. -”oh, you need another towel because we only gave you 2 despite 3 people in the room? we'll send someone up right away”. no one ever shows. when you call back, if they ever pick up, they say the same thing. -”your shuttle from the airport is confirmed and the driver will have a sign with your name on it” nope; after a long trip we had no one to pick us up. The driver didn't have my booking (he had another name on the sign), so he called the hotel and they confirmed nothing had been booked for us. -”well there's no booking because you obviously have to book it in advance; how would we know you need a shuttle?”. Excuse me? Yes, in fact, I did book it in advance and showed them the email chain (7 emails) with her own confirmation 3 days earlier! -”ok so you found the driver, perfect”. No, not perfect as we've been searching in the sweltering heat, walking up and down through the crowds for 45 minutes with a small child after a long trip. An apology, not a dismissal would be more appropriate in this situation. After speaking to the driver and Stephanie (we are still in the heat outside the airport), Stephanie who confirmed the booking by email then blamed her colleague who in fact didn't book it, And, they still charged us $16 USD for it - which was like rubbing salt in the wound. -”it will be an additional $20 USD for the shuttle” - when they previous told me $16 USD (thankfully in writing) -”it will be $16 USD to have a child in the room” - when my confirmation clearly shows children stay free (thankfully in writing) -guests aren't ”allowed to use the stairs”; long wait for the elevator

We stayed for one night after arriving in San Jose. We got a taxi from the airport, which took about half an hour to get to the hotel. The hotel is really big and spacious, the rooms were comfortable, and we particularly enjoyed the lovely pool area outside where we could relax with drinks from the bar.

With a stay at Alameda Cariari in La Asunción (Ciudad Cariari), you'll be within a 15-minute drive of Sabana Park and National Stadium of Costa Rica. This golf hotel is 8.3 mi (13.3 km) from Multiplaza Mall Escazu and 9.4 mi (15.1 km) from Avenida Escazú Shopping Center.Don't miss out on recreational opportunities including an outdoor pool and a waterslide. Additional features at this hotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Full breakfasts are available daily from 7 AM to 9 AM for a fee.Featured amenities include multilingual staff, luggage storage, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and minibars. Rooms have private patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

A stay at Hotel Puerta del Sol places you in the heart of Ulloa, within a 10-minute drive of Costa Rica Convention Center and Museum of Costa Rican Art. This hotel is 4.8 mi (7.8 km) from National Stadium of Costa Rica and 6.4 mi (10.2 km) from National Theater.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, as well as phones with free local calls.

Located in Santiago, Hotel Boutique Cibeles Resort is within a 15-minute drive of Sabana Park and National Stadium of Costa Rica. This hotel is 8.6 mi (13.9 km) from Multiplaza Mall Escazu and 9 mi (14.5 km) from Avenida Escazú Shopping Center.Treat yourself with massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 8:00 AM to 9:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 39 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.

Located in Ulloa (Ciudad Cariari), The Cariari Bed and Breakfast is within a 10-minute drive of Museum of Costa Rican Art and National Stadium of Costa Rica. This family-friendly bed & breakfast is 6.6 mi (10.6 km) from National Theater and 6.9 mi (11.2 km) from Jade Museum.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a health club. Additional features at this Colonial bed & breakfast include complimentary wireless internet access, concierge services, and an arcade/game room.Grab a bite to eat at one of the bed & breakfast's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 3 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 3 guestrooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

With a stay at Finca Rosa Blanca Coffee Farm and Inn in Jesús, you'll be 1.8 mi (2.9 km) from Cafe Rosa Blanca Organic Coffee Farm and 10.1 mi (16.2 km) from Braulio Carrillo National Park. This upscale resort is 10.7 mi (17.3 km) from National Stadium of Costa Rica and 11.5 mi (18.6 km) from Barva Volcano.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite with Fusion cuisine at El Tigre Vestido, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 14 guestrooms featuring minibars. Rooms have private balconies or patios. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and bathrobes.

We need to make an appointment for the hotel's pick-up service. The Ctrip housekeeper will contact the hotel. The hotel said that the guests must call by themselves. The hotel did not provide a mailbox. We called in the past by a recorded call and told the hotel the flight number and time of the pick-up. As a result, there was no response, and we had to take a taxi from the airport to the hotel.

Für einen kurzen Aufenthalt durchaus ok, das Personal ist sehr freundlich und hilfsbereit. Javier war jedoch das Aushängeschild dieses Hotels, immer ein Lächeln und stets ein Ruhepol. Das Frühstück ist sehr gut. Wir waren nach und vor dem Flug in diesem Hotel und alle Zimmer waren sauber, etwas hellhörig, aber sonst alles vorhanden.