PopAlp ★★★

"I stayed here with a group of work colleagues for a Winter Confetence. I can’t speak highly enough of the people there who did everything they could to make our stay as great as possible. All the staff were friendly and went out of their way to be helpful. The location is great for access to the slopes with two lifts within a few meters. There are a load of great restaurants within easy reach of the hotel but it also does great food on the premises. The accommodation was really clean and well maintained and there are amazing views from the rooms. I can thoroughly recommend this for a great stay and will definitely be going back."

Hotel et Spa l'Eclose by Odalys ★★★

"We spent our stay at the Odalys Hotel in Alpes d'Huez. I must express my deep dissatisfaction with the irresponsible and unprofessional attitude of the hotel staff. Despite our multiple attempts to communicate and complain about our belongings left in room 203, including valuable clothing and a Bose charger, we were constantly neglected and ignored by the reception. Their lack of seriousness in handling this situation is unacceptable for a hotel that claims to be prestigious. The hotel's inability to recover our personal belongings, especially after only finding the Bose charger, raises serious questions about the security and integrity of the hotel. It is inconceivable that our belongings would have disappeared without any clear explanation from the staff. Ultimately, this experience leaves an extremely negative impression and leaves us feeling neglected, mistreated, and robbed as guests."

Chalet Hotel Alp'Azur ★★★

"A very warm welcome, the staff are very attentive, the rooms are pleasant, the breakfast is generous, and gluten-free bread is available upon request. The only thing missing to make it perfect was freshly squeezed orange juice."

Résidence Odalys l'Éclose ★★★★

"I would strongly advise against staying here. Treatment of guests is awful and dangerous levels of malpractice/negligence. Let me begin by listing the problems with the room we had: - the shower drain was blocked and smelled absolutely disgusting. - the toilet door was fitted incorrectly and was almost impossible to open from the inside - you could easily have been trapped in. And it gets worse… You have to put down a 500EUR deposit when you arrive, and the hotel seem determined to keep as much of it as possible, here is how they got us. During our stay a complaint was made about another room who’d left rubbish outside their door. The hotel proceeded to film the entire corridor and charger every single room with literally anything left outside the door - in our case an empty bottle of wine which was there for minutes before we took it to the waste disposal outside the hotel. Presumably this is purely to make more profit because I doubt this money was passed on to those who complained. We were also told that we’d been served a written warning about this, which was not true. Now the most serious issue… During our stay a fire alarm went off at about 8am one morning leading to a full building evacuation, we smelt fire and it was clear this was not a drill. We stood outside in the cold for close to 10 minutes with the alarms still going off, yet in this time not a single member of staff arrived at the muster point or did anything to direct, reassure, or help hundreds of mostly freezing people. Once the alarm went off there were still no staff to be seen, we were left to re-enter the building at our own risk. This negligence towards safety let alone breaching European and French fire safety legislation is alarming, and for this reason alone I’d say this is an unsafe place to stay. I would avoid it at all costs."

Résidence Odalys Collection l'Eclose ★★★

Le Castillan ★★★

"Nice hotel, very friendly owners. A very short walk from access to the grand sur chair lift and the bus stop which takes you directly to the slopes, also just up the road from a shop and some bars/restaurants. Didn't eat in the restaurant in the evening but the breakfast was fantastic and always very well stocked. The bar is a nice atmosphere and very cosy. The room was comfortable and the bed was nice. We had a balcony which overlooked the mountains which was beautiful. No complaints, we would definitely stay here again!"

Royal Ours Blanc Boutique Hôtel & Spa ★★★★

"Breakfast is a good breakfast, a choice of bcp, and the staff to listen to you. The jacuzzi, the hammam, on schedules. The swimming pool is available. We spent two nights. Too well"

Grandes Rousses Hotel & Spa ★★★★★

"I visited this spa a few months ago, Upon arrival we had a kind greeting and were offered flip flops. It was decorated nicely inside. We had already paid a heavy deposit however when we went to check in they tried to charge us the full amount as if we had not already partially paid so be aware of that! I do however agree with a recent comment on this place regarding the outdoor pool. The information on the website is misleading and can in some lights suggest that access to the outdoor pool is included with the spa. When you google the address it is called ‘hotel and spa’ and the first image which comes up is the outdoor pool. I feel it needs to be clarified that the outdoor pool is not included in spa access as it is a lot of money to pay when it is not clear what you are getting. The changing rooms are very small when looking to accommodate large groups. At one point there were 10 women trying to get changed in a tiny room. I do not like to give places bad reviews however it is only necessary to help them improve and get genuine feedback. From looking at this hotels responses to posts they are very defensive in their replies and quite frankly rude which does not create a good image for the hotel. They mention that bad reviews can damage their reputation however their rude responses speak for themselves!!! It is nice spa however there needs to be clarification and some accountability for when things do not go to plan instead of the responses being rude and in some cases nasty. This is not what you expect from a high end expensive spa and hotel ."

Madame Vacances les Chalets de l'Altiport ★★★★

"just and awful place which has been left to ruin, no care no thought corporate owner who has never visited the place and it tells. Claims to be a 6 bedroom, but they have counted the garage as a bedroom. Everything shabby, horrible chalet seriously don’t bother booking it doesn’t deserve your money."