Ideally located, ANA Crowne Plaza Okayama is just 30 minutes by car or via regularly scheduled buses from Okayama Airport and is directly connected by a bridge to JR Okayama Station, providing access to the Shinkansen (bullet train). Okayama offers a comprehensive transit infrastructure, including bullet trains and highways, with convenient links to the Kansai area, Shikoku Island, the Seto Inland Sea (including Naoshima Island, renowned for its contemporary art museums), and Hiroshima. With its excellent location, business travelers can easily reach the Okayama Convention Center, while leisure travelers can explore the Okayama City Museum and other major historical sites. We are committed to providing a premium stay. Enjoy a refined experience that perfectly balances business and leisure, featuring a chef-curated breakfast served on the top floor with a focus on Okayama’s local cuisine and seasonal ingredients. Complimentary Wi-Fi is available throughout the property, and our globally recognized high-quality service ensures a flexible and comfortable stay tailored to your needs. ANA Crowne Plaza Okayama looks forward to welcoming guests with our True Hospitality and making your stay a memorable one.
"The staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?"