Set in Otari and with Tsugaike Kogen Ski Area reachable within 2.6 km, Hakuba Alps Hotel offers a tour desk, non-smoking rooms, a garden, free WiFi and ski-to-door access. Featuring a 24-hour front desk, this property also provides guests with a water park. The hotel has a sauna, seasonal outdoor pool and terrace, and guests can dine in the restaurant. At the hotel, every room includes a wardrobe. All rooms come with air conditioning and a flat-screen TV, and certain units at Hakuba Alps Hotel have a mountain view. The units will provide guests with a fridge. A buffet breakfast is available at the accommodation. At Hakuba Alps Hotel guests will find a spa and wellness centre and a hot spring bath. The area is popular for hiking and skiing, and ski equipment hire is available at this hotel. Hakuba Cortina Ski Area is 3.7 km from the hotel, while Happo-One Ski Resort is 10 km away. Matsumoto Airport is 76 km from the property.
"The hot spring is great, and the water quality is very comfortable. 👍👍
The breakfast is delicious, and dinner is good too, but the menu never changes; it's the same every day. If you're staying for a longer ski trip, everything tastes bad after two days. 😓
The location is very convenient if you have your own car. If not, taking a taxi is also easy, though sometimes you have to wait a bit longer.
None of the staff speak English. Every time, they just give you a look that says, 'I don't understand, sorry, I can't help you,' which is very frustrating. 🥲🥲
**Hygiene:** I stayed at this hotel for 5 nights. Upon check-in, they said the room would be cleaned once after three days. However, three days passed, and even after reminding them, no one came to clean. No one cleaned the room until we left. I had to clean it myself every day like a housekeeper. 🥹
**Room:** The space is quite large. The overall feel is like a 70s-80s hotel. If you like a nostalgic vibe, it's pretty good.
The overall price is reasonable, it's a good place, and I'd come back here to ski next time. 👍👍 But I'll definitely bring an AI translator next time, otherwise, communication will be impossible. 😅😅"