Located in Pak Kret (Ban Mai), Novotel Bangkok IMPACT is a 4-minute walk from IMPACT Arena and 9 minutes by foot from Sukhothai Thammathirat Open University. This 4-star hotel is 0.9 mi (1.5 km) from Cosmo Bazaar and 3 mi (4.9 km) from Central Plaza Chaengwattana.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get around on the complimentary shuttle, which operates within 50 meters.
Enjoy international cuisine at The SQUARE, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. Planning an event in Pak Kret? This hotel has facilities measuring 570 square feet (53 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 380 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
"The staff were all excellent, from the front desk to the housekeepers who cleaned the rooms. The staff at the premium lounge were also very helpful. The room and bathroom were clean and up to standard, with no unpleasant odors, and the water pressure in the bathroom was good.
My only slight complaint is with the concierge staff who handled luggage and transportation. They seemed less willing to assist Thai guests or explain details about the airport shuttle or car bookings. They didn't explain the prices of different car types for going to the airport and simply told me to take the BTS myself. They didn't even help to find a taxi. I understand that the hotel might not earn revenue from calling a taxi, but it was very poor service that they didn't help at all and even showed signs of annoyance. They should be more dedicated to providing good service."