We arrived just after 5. No one was there eventhough Checkin is from 3-6 on the website. We located our keys under the mat. They sent an email but it was late in coming since we did not have service driving down from Napa. On the website it mentions a complimentary mini bar. There is none. There were a few things in our room that need to be fixed. Cute place but I guess I just expected a little more. Balance in bathroom falling down and light by tub falling out. Great spot for visiting in Calistoga. Not sure about trip.com and what’s offered being current either. Lesson learned.
Personally think this four seasons is the ceiling of the Napa area hotel. Soon after the new opening, the facilities are very new and the hardware services are very good. The toiletries are LE LABO SANTAL33. The toothpaste is Marvis. The bathroom is implemented in a four seasons style. The bedding is as comfortable. The only downside is that the toilet is not smart and the slippers are average. The room complex is a bit like the American version of Banyan Tree. But it is more high-end than Banyan Tree. valet parking 28 knives per night. A bottle of sparkling wine and a mini cake for birthday. SPA is worth the experience. Quiet and safe. One bottle of the year 2013 wine from the Four Seasons Hotel will be served in the Vineyard View Room.
The reservation photo is taken in a wide angle. The actual room is at most the same as the furnishings, so don't have too high expectations for the room itself. Hotel environment has nothing to say, small and beautiful, one hundred points
I made a reservation because it was written as a sauna, but I couldn't find what I thought was a sauna. The facilities in the room were very substantial.
It feels like a temporary board room, and the conditions inside are not bad. But when they arrive, they have to charge a resource fee, that is, they provide resource services such as hot springs and bicycles. It seems to be 25 or 50 dollars. Because we arrived late, and we are leaving the next morning, it is not needed at all. So after fighting hard on reason, it didn't accept it. But it seems that the big hotels in that area are like this. Relatively speaking, it feels like that place is an old and beautiful resort.