Kazahana

The Vale Niseko

"Our family ski holiday started with horrors when our luggage did not arrive. Communication with the airline was super difficult and mostly lost in transactions. When arrived at the Vale Niseko and informed Mirko about the incident, he immediately took this matter into his hand. He helped coordinate with the airline and with Yamato. He continued to give us a status update throughout. A lovely hotel staff (thank you) collected our luggage from Yamato's Kutchan office and paid for the fees on our behalf. The fees were later paid out of our credit card which was on file. They did not charge us for the collecting fees at all. Mostly importantly, we did not have to lift a finger and could focus on enjoying our holiday .... thank you Mirko and the Vale Niseko team :) You all gave us a true five-star service and experience. The Vale Niseko is so lucky to have you guys. Thank you again for giving us a wonderful and unforgettable stay at the Vale Niseko. We will not stay anywhere else next time we are there. Rooms: We stayed in a 3-bedroom apartment with a view of Mt.Yotei. It is super spacious, fully equipped with a fridge, electric hob, oven, toasting machine, dishwasher, laundry/dryer, Nespresso machine, kettle, fireplace, TV, Yamaha blue-tooth speaker, rice cooker and more!!!! We had breakfast and lunch in our apartment nice every day, which was super convenient. The bathroom is so spacious with an onsen feel. My hubby loves it so much he wants to have one built in our new home :) Nearby activities: Food trucks, bars, restaurants, bus stops, shopping Walkability: It is in a prime location, an easy stroll to the most important places; ski rental at Rhythym, food trucks, bars, restaurants, bus stop, etc. Ski-in and out ability - Ski-in yes as it is at the bottom of the Family Ace lift. For ski-out, you need to walk up a tiny slope - it does not bother us though. Food & drinks: Vale Bar and Grill is great. We had our dinner there. Food quality and service are great. Noteworthy details: Mr. Corbella, the GM, is the best hotel GM I have ever come across. I am a seasoned traveller and have stayed in many 5-star hotels around the world but I have yet to come across someone so dedicated and committed to his job and his clients like Mirko Corbella. The hotel staff are awesome. Every staff we came across during our 6 days of staying was truly exceptional. Public onsen is great! It is spacious, clean, beautiful and not too crowded."

Niseko Freedom Inn

"Big accommodation, easy to find Parking is a waste of money, not good here."

Intuition

"We booked a stay for a week in Intuition to go skiing in Niseko. We ended up having a room with serious soundproofing issues and we had to ask the staff every day what they are going to do about it and we never got an actual answer. Only after 4 days of constantly complaining about the noise and demanding actions from the staff we got transferred to another hotel and downgraded room. Otherwise the hotel is super nice and the rooms are spacious and modern. Outdoor onsen is also fabulous. The hotel has a shuttle service to King and Ace gongolas, not further, which seemed a little strange. We had one dinner at the hotel restaurant, where a table must be booked 2 days in advance and I must say it’s ovepriced, but so are many other restaurants too in Niseko and we really enjoyed the food. All in all the staff in the hotel seemed a little arrogant towards our problems regarding the soundproofing issue and we didnt feel like they were trying their best to fix it. Also the transfer with all our ski gear to downgraded room was not what we paid for and no refund was ever offered by the hotel."

My Ecolodge

"Skiing is relatively convenient"

The Maples Niseko

"Very very satisfied. Ella is very nice and helped us a lot."

AYA Villas

YAMAKEI Residences

"We stayed for three nights in a three bedroom unit that has a private onsen, and we loved it very much! The unit is spacious and bright, with a scenic view fromthe living room. The property provides shuttle to the center."

Niseko Kyo

"Excellent experience at Niseko Kyo; this establishment genuinely knows what opulent ski hospitality ought to be. With true ski-in, ski-out access that spares you from the typical Niseko shuttle chaos, the location is unrivaled. Simply step outside and you'll be on the mountain without having to wait or haul equipment. In every aspect, the two-bedroom home surpassed expectations. well-thought-out, featuring a large dining area, a complete kitchen, and—most importantly—a private onsen. Soaking in those warm waters while watching snow fall outside became the ideal way to relax after difficult powder days. For a multi-day ski trip, having in-room laundry was surprisingly practical. The staff, especially Florian and Rory, who went above and beyond during our stay, are what really make this property stand out. They anticipated our needs before we asked, so they were more than just helpful. They made every conversation feel sincere and personal, from restaurant suggestions to updates on ski conditions. Their level of service made me realize how wonderful hospitality makes enduring memories. This is how you achieve mountain luxury: elegant amenities without being pretentious, smooth operations that allow you to concentrate on what really matters. Our next visit is already being planned. Ideal for families or anyone looking for high-end ski lodging with attentive service."

Yuki Sugi at Intuition

Bliss Cottage Sakura