"Nag book ako 1 day ahead of my arrival para pag dating ko ng location is diretso check in na ako, dahil madaling araw yung arrival ko. From byahe and stress pa ako tapos pag dating ko sa accommodation hindi daw ako pwede mag check-in kasi 2 pm pa raw ang check in time ko. Like nag advance nga ako mag book compare sa arrival ko kasi ayaw ko na ma hussle. Mag wait pa daw ako ng 2pm. Kaya nga ako nag early booking kasi may activity pa akong pupuntahan. Tapos ito pa. till 12 nn lang daw yung stay kahit continuous yung binook mong date. Nakaka stress. Ang sabi ang policy nila is till 22 hrs lng daw ang booking. So kahit dirediretso ang booking mo ilalabas mo gamit mo tapos wait ka ulit ng 2pm para mag check in. Kasi ganun daw talaga standard policy nila. So para maayos at maka pag lapag na kami ng gamit kasi may hinahabol akong time. nag pay na lang ako ng additional according doon sa sinasabi nila. Kasi pagod na ako. Likely narefund ko din yung binayad ko. After ko matapos transactions ko, binalikan ko yung staff pero iba na yung naka duty. hindi naman talaga tama yung standard procedure na sinasabi nila. Wala naka lagay sa booking referenc eki na dapat lalabas ka every 12pm tapos mag check in ka ulit ng 2pm. Hays At nung nag change sila ng supervisor nung time na yun napaliwanagan ko yung concern ko sa kanila at inactionan naman nila. Shoutout sa naka shift nilang staff ang manager ng madaling araw. Kung ano-anong policy ang iniimpose ninyo. Keso standard daw ito. Pero mali-mali naman. Hindi na lang mag sorry. Nag attitude pa na hindi naman daw nagamit yung binayad ko. Thank you doon sa supervisor na pang night shift at inayos yung concerns namin. Nasa maayos yung treatment nila sa customer. Maganda ang location kasi malapit lng talaga sa terminal and SM pero the way na i accommodate nung morning shift nila yung guest. It’s a no no."

"Nice and kid friendly. Food was great! Though noisy in our floor due to the construction outside"

"The room is big and cleans. And the service from hotel stay is nice. But it is noisy. Can hear sounds when people walks around"

"clean"

"The area is very clean and neat. The gas, rice cooker and fridge are free."

"Good amenities. Kids enjoyed the pool."

"When we arrived at the resort, the nature vibe and peaceful ambience instantly stood out. The staff, even the guard at the front gate, welcomed us with smiles and their service was consistently great from check-in to check-out. Check-in was super quick, which I appreciated since I was with a senior citizen. We stayed in Cabana 101, the room was spacious and had everything we needed. There were two dining tables, one in the patio and one inside, plus a griller. The jacuzzi inside the room was such a nice bonus which my mom really enjoyed, and toiletries were already provided in the bathroom. One of my favorite parts was the buggy service. My mom is a senior and a PWD, and she really enjoyed it. We didn’t even need to use her mobility scooter at all. The pool area was clean and well maintained, and the hot spring was so relaxing. The view around the resort was beautiful too. Breakfast was okay for the price, but again, the staff made the experience so pleasant because they were very accommodating and warm. I also love that it’s pet-friendly. My only small suggestions would be to limit the live band until 10 p.m. since it’s a nature resort and maybe add more sockets inside the room. Oh and also, maybe add a light in the griller section of the Cabanas. We had to use our flashlights when we grilled at night. Overall, we had such a good stay. The place was peaceful, the staff were amazing and highly commendable, and we’re already planning our next visit!"

"Ambiance is good! Will back soon 😊"

"We had a nice stay at this hotel. It's near paseo and few blocks away to solenad. Highly recommended."