"Prices are quite high but we are in Crans Montana, it is."

"This was our first visit to a Six Senses Property. I am not certain we will return. Positive features: 1. The room was stunning and the facilities (spa, fitness center, etc.) are top notch. 2. Dinner at Byakko our first night was lovely. Issues during our stay: We used the six senses app for most communication. This was generally good but things were challenging on our last day. 1. We went to the outdoor pool in the afternoon but no one came to bring towels or check on us. 2. We went to dinner and were surprised no one turned down the room despite having the housekeeping sign on. 3. We asked for a ride home after dinner but got no response and ended up walking back. None of these issues are dealbreakers but at this price point I do not expect issues."

"We are a regular visitor to Crans Montana . We have loved staying at Hotel L'etrier any time the occasion has permitted. Our family also have stayed at Hotel L'Etrier several times. W have found the Hotel extremely family friendly and most welcoming. Rooms are very comfortable and their suites are just beautiful . My husband and I stayed there last week and had a most comfortable and enjoyable stay there. We find that the Hotel has every comfort and facility available for us to enjoy our time. The barman was always around should you need to enjoy a glass of wine or a cup of tea or coffee etc. sitting in the bar area's comfortable sofas with magnificent view of the mountains. There is a nice heated Swimming pool and Sauna . We have found the staff friendly and helpful. Being mostly local, means that they are full of local knowledge of the area in case you will need assistance in exploring the wider area. For our very private meal there is a warm wooden Chalet located by the poolside which we could reserve for a meal for 6 (maximum 8 I believe) for lovely Grills, or a fondue Chinoise or Cheese fondue etc. This we have found in the past to be a unique experience for an evening dinner en-famille. We shall go back there again any time . A great thank you to all at Hotel L' Etrier who made our stay so comfortable and enjoyable."

"Hotel Royal Crans-Montana Hotel Royal is a gem hidden and tucked away from noise, crowds, located in front of the mountains and connected to a pedestrian wheelchair friendly footpath to the town of Montana. The people of Hotel Royal made our stay enjoyable always ready to help with entry into and getting out of the hotel entry full of steps. The side entry allowed our wheelchair in and out of the hotel in discretion. Our deluxe room with south balcony is spacious with a relaxing view of the mountains and trees. The fourth floor was an excellent height. It only goes up to 5 floors. The terraces outside, facing the mountains were also relaxing for lunch, drinks or simply enjoying. The restaurant served excellent quality food with very reasonable prices. We chose lobster tails for our first lunch. Two delicious quality lobster tails with excellent tasting and well prepared kombu Japanese style seaweed and burette cheese. Our only concern is that the kombu is another meal by itself and was not compatible with the lobster tails. The burrata cheese was another meal by itself. So it was 3 separate meals in one meal. Too much for the lobster tails. For our second meal we chose the fish entirely prepared in salt served for 2 persons. What a delight to have such a generous size fish, well prepared, accompanied with perfectly cooked vegetables and potatoes. Simple flavouring and fresh tasting. Breakfast was standard with a lot of sweet cake choices, however, additional costs to get an omelet or a few other things. I read some reviews on the internet and it was sad to see how this hotel is under rated. Everything is clean, looking well kept with its abundant wood and refreshing atmosphere with relaxing views of the mountains and nature. "

"From the first glimpse of the Chetzeron as we walked down the slopes till we waved goodbye we had the most incredible stay at 2112m! While the location and views from every oversized window speak for themselves, the architecture and design of the hotel are truly stunning with every subtle detail carefully considered and expertly executed. Rarely do hotels live up to Instagram and website imagery or do beautiful design hotels have facilities, comfort and truly impeccable service to match their aesthetics – Chetzeron certainly does. The front of house team are the epitome of Swiss efficiency offering the utmost helpful and friendly customer experience. Sami, the most affable owner you are ever likely to meet, takes pleasure in casually chatting with guests when not supporting his staff and is always keen to share anecdotes on how his vision was realised transforming a gondola station into this amazing hotel. I read a quote somewhere that Sami welcomes people not as guests but as friends, well he must be proud that this philosophy is truly reflected by all the staff as we certainly left as friends and can’t wait for a return visit sometime soon. Our stay had so many highlights, everything exceeded our expectations and even as non-skiers the location and travel to and from the idyllic setting was far from an inconvenience but and added adventure and a feature that few locations can offer. Don’t hesitate in making your own fantastic memories 2112m above sea level."

"The hotel itself is in a great location and has a fantastic view. The spa and gym are wonderful as is the food for breakfast. The rooms are basic but the beds are distinctly seperate beds, so even when placed together, it does not make for comfortable sleep as a couple. The bathrooms lack basic amenities like conditioner, which was odd. Most upsetting, the hotel had organised a taxi to the train station early on the morning of our departure and they simply forgot, which caused a lot of stress. It’s still a good hotel but I would probably check elsewhere first before returning."

"Check in was smooth and efficient. Its such a small hotel that you get a feeling you are arriving to someones home or a private chalet. Hotel is super historic but with a nice decor. Lunch at hotel restaurant was not so good - kind of like a fast food experience. Service was sooo slow i never experienced that level of lack of any sence of urgency. We had to request to get bread several times and after 40 minutes got advised first we shall put a food order and after get the bread. We were waiting for drinks also like for an hour. After ordering all the food at once it also arrived all together in same moment no order of the dishes etc. Meat we asked for medium it came totally well done. At this point we didnt have any room nor patience to ask for anything just wanted to go from there asap. Just note that there were 2 tables when we were eating so an empty place. Breakfast same story its tasty the food and options are avarage but it takes 2 hours to serve one table. We appreciated the kindness of Maximiliane and Clara, thanks for good service and for doing the best. The room had a lot of issues, radio that would start to make noise in the middle of the night. Room was so dark i had to use my phone light in order to see something. I got amenities including the welcome card from previous guests… i didnt want to touch the cake as didnt know if its from week before from previous guest. Something you dont expect to get when there are only 13 rooms at hotel the mix up cant happen. Overall if you want privacy its a great place also super affordable but if you want luxury look somewhere else"

"I'm only giving this rating for the spa at the Hotel Central because I live in Crans-Montana (if you're ever looking for good massage recommendations, feel free to ask me in the comments...). The masseuse acts like she's a doctor and is rude to the clients. There are better options in Crans-Montana; I won't be going back."

"It was my first time here, and I already want to come back. All was super well, and a great thank you to Naora, always available and professional. She made things simple and pleasant. If you pass here, I really recommend you. Well , very soon !"