"The room was very clean and the overall service was excellent. The location is also great, making it convenient to go anywhere."

"Nice and clean. Great staff. Great amenities. Bus service to airport helped, too."

"Perfect stay. Nice staff. Could add some variety in tge breakfast but was very good."

"Nice hotel located in the city center with helpful receptions. Just a few minutes from Coop and other stores."

"Great clean and quiet hotel , perfect location"

"Highly recommend this hotel"

"Excellent, highly recommended. I stayed for 3 nights. The rooms were small, but the common areas were very spacious and comfortable. Even if you didn't go out sightseeing, just sitting on the sofa was enjoyable. The restaurant and breakfast were also very good, with comfortable decor. We happened to be there on a snowy day, so we could enjoy breakfast while watching the snow fall. Although the bathrooms were shared, there were many stalls, so there was basically no wait. They were clean and spacious. The location was okay, a bit far from the city center, about a 15-minute walk. You need to cross a river behind the guesthouse, which offers a different view. I would recommend this place more than a hotel!"

"My sister and I have just spent eight wonderful days over Christmas at Basecamp and we have a new fondest place! The staff from housekeeping to reception and breakfast team were all so very very lovely, engaging and so helpful. Even providing some home made treats for my sisters birthday. Magical! Breakfast was plentiful and varied. Whilst not providing evening meals might be inconvenient for some, we found it a good opportunity to explore Svalbard Cuisine by touring a different eatery each evening. We stayed in a family room (No.1) and the two bedroom set up was perfect for an older brother sister combo. Very clean bathroom, regularly cleaned. Basic amenities provided and plenty of hot water. If we had one minor moan about the room we might suggest a more comfortable sofa to relax into at the end of the day. The hard pine bench seats were difficult to be comfortable on for any length of time. Centrally located in the city, activities are all at your fingertips. An absolute gem."

"We stayed here for two nights before going on an trip with Basecamp Explorer. The apartment had two bedrooms and a good sized living room with a well equipped kitchen. There is a washing machine in the bathroom. Check in was at the Svalbard Hotell just a few metres away. The airport bus stops in front of the hotell, so very easy to find. Our apartment was on the second floor (1st if you are from the UK), up a short flight of stairs. Dishwasher was broken and ful of dirty dishes for the duration of our stay. Apartment was clean, but common areas of the Lodge needed a good clean. A plus, or minus, is that the apartments are directly over the Svalbar pub which stays open late. Did not affect our sleep. Unless you pepare your own breakfast, there are not really any alternatives to breakfast at the Svalbard Hotell. That is is expensive, but excellent. Lodge is in the centre of Longyearbyen and you can easily walk to most of the shops and attractions."