"Excellent customer service. Very helpful staff,, great food and coffee. Great views from our room. We will go there again"

"It’s a very nice place to stay, located close to the walking street and easily accessible by public transportation. The hotel also provides EV charging. The terrace and rooms are spacious, and in-room dining service is available, which is very convenient. The bed is clean and comfortable. The facilities cater to both children and adults, making it especially suitable for families with kids."

"Excellent! Great atmosphere and very good service."

"It’s a great stay at Portare.home Mae Kampong. Would love to come back again."

"Excellent service, clean rooms, and a great atmosphere."

"It was lovely stayed. Very good location. We all loved it."

"Nice hotel located near waterfall. Room price include s breakfast and dinner. Both are good quality. The room is a little bit humid maybe because its raining all day and near the waterfall."

"The booking details were incomplete, seemingly intended to mislead the booker. The room lacked air conditioning, yet this wasn't mentioned. The rooms were photographed separately, even though they were in the same house, but this wasn't specified. The mosquito net was torn, allowing insects to enter; there was a lack of privacy."

"It takes an hour to rent a car from the city to the hotel. After calling a car with Grab or Bolt, the driver will negotiate the price with you again when he sees that you are outside the city, and will not give you the price on the app. When you arrive at the hotel, you check in at the restaurant. The welcome drink is nice. The golf cart will take the luggage to the room first and then take the guests to the room. The room is not big, but the equipment is OK, because it will be colder to take a bath at night in the mountains, and the bathroom water does not feel very hot. There is a hot spring bathing pool on the second floor of our room type with a temperature of about 40 degrees. You can use the bubbles to turn it into a massage spa. Because it was dinner time when we arrived, we ordered food at the restaurant. The food at this resort was indeed delicious. The experience here was good, but the nightmare started at night, because we had an extra bed, the mattress was placed on the floor, and we turned on a small light to sleep. In the middle of the night, we were woken up by friends and we saw that everything was crawling with ants and slugs. It was all over the bed and floor... I called the front desk in the middle of the night and no one responded. I had to turn off the lights and wait for the bugs to go away. No one responded until 7 o'clock in the morning. I didn't sleep all night. Later, I asked my friends in other rooms and they all turned on the lights but nothing happened. It may be because our room is at the far side. In the morning, I saw that the whole road was full of ants. It may be that they were directly close to our room. The subsequent hotel compensation was that our room had free dinner and an extra bed. It was said that the room could not be discounted because the card had been swiped. Although the hotel sincerely said it was sorry, I would not go back again. Here is a lightning protection for everyone. If you go and choose a room with a hot spring pool upstairs, don't stay in Room 8."