"The location of the hotel is certainly convenient, as it is very close to the caves — around a five-minute walk. However, it is worth noting that the caves have a free car park, so staying at this hotel is not necessarily essential if your main purpose is to visit them. Unfortunately, the overall experience was disappointing. The hotel only has two lifts, both of which are quite slow. More importantly, our room key failed to open the door four times, both on the day we checked in and again after breakfast the following morning. In the end, reception had to send a maintenance worker to reset the lock. This wasted a lot of time and affected our mood, especially in the hot weather. What was even more disappointing was that the hotel did not offer any proper apology or gesture of goodwill, not even something small such as a bottle of Coke, although we did not ask for any compensation. The breakfast was also rather average, and the fruit did not seem fresh. Overall, if you can find a room here for under €80, it may be acceptable for a short stay. Otherwise, I do not think it is worth the price."

"Really good"

"Just returned from a short break for four (mature) pals at the Club S’Illot, Majorca, and what a great find this hotel proved to be. Superb location (right on the beach), clean and well maintained, great food and drink and, most importantly, fantastic and friendly staff. We would like to give a special mention to Maria, Marisol, Jose and the ever-smiling Miguel who helped to make our stay an enjoyable and relaxing few days. We would recommend this brilliant little hotel to everyone and hope to return in the future."

"Awesome! The room faces the sea and is in the first row of Porto Cristo Beach. The hotel has a gym and swimming pool, and is within walking distance of the famous cave! You can also rent bicycles at the hotel, which is great for walking around."

"Have done 2 weeks of Junior Tennis Camp. One without and one while staying at the Academy… Tennis: There really isn’t much training. They just let the kids play, and play, and play… On the last day there is a ceremony where everyone gets a participation trophy. Fun fact: in both weeks we were there, it was always the biggest cheater in the whole team who received the sportsmanship award. One driver of this is that the “coaches” didn’t watch what was happening on the courts. Even on the final competition day… Key “value” taught: “Cheat as much as you can…” Organisation: They have an app that rarely works. Forget the schedule on the app. It constantly changes and you will never know where your kid is or is supposed to be… Yiu get access cards for the Academy that only work 50% of the time. Other: - We had some heavy rain upon which everything broke down for the rest of our stay. No spa, no pool, building materially flooded. Zero compensation. - You will virtually never get towels for the gym (or the pool, IF it’s open). Need to bring your own, but not from your room as that’s not allowed… - Around 2/3 of water stations don’t work - On the last day the kids have a ceremony, BBQ and festives. The parents, aka folks who paid for everything, don’t get anything - they can watch with no food and not even a glass of water. Awesome way to end the experience in a memorable way - You get free access to the Rafael Badal Museum - except you never get access because it’s always booked out Bottom line: Mass factory, highly commercialised, you are just a number."

"Rooms were lovely although I think designed by a man. No where to sit and put on your makeup and no privacy in the bathroom. I know the rooms are amongst the trees but to many spiders ever day in our room. Pool was freezing, not enjoyable at all. Fantastic selection of food for every meal. Staff were lovely, friendly and professional. Loved the buggies due getting around, was good when I couldn't face the hills"

"Everything was more than adequate, but I missed the fact that the kitchen wasn't open until 3:30 p.m., meaning you couldn't dine and had to go to a restaurant in Portocristo, which is a real inconvenience if you're there for work. Otherwise, I highly recommend it."

"I don't normal write reviews of hotels, but I just got back from the Rural Son Mas with my children, and I was so impressed with the hotel I wanted to write a review. From the minute we arrived, everyone at the hotel was very friendly and helpful. The building itself is beautiful and has been thoughtfully restored. The grounds are phenomenal, and the view from the pool was lovely and so relaxing. Dinner in the evening was cooked to order and was delicious. So was the breakfast. If you are looking for a charming, family orientated hotel which is non corporate and very personal, I would totally recommend the Son Mas. We can't wait to return."

"near bus station and beach"