"Quite a disappointing experience. Partially renovated hotel, on low season, with a good value for money price for 2 suites, 2 nights. Should work as a kind of base camp for some touring around Serra da Estrela. Unfortunately, all amenities were close and/or without staff. No spa, no pool, no bar. Even at reception we had to ring to call someone. Employees were friendly. But no problem solving approach was really made. As an example, the entire hotel’s TVs system just went off for the entire weekend and only on Monday should a tecnician be available to repare it. We’ll never know if it actually worked out well. SPA were close and no information was given - this is a SPA hotel, it’s pointless to stay there without the SPA. We were told that they use this period for some repairs on all facilities (hotel and spa) which makes sense, but the services must continue or perhaps it’s better for them to close for the season… there was only a hand full of reservations, which tells a lot. Breakfast looked nice on pictures fore was actually poor and with a low follow up (cold coffee, unbaked pancakes, “funny eggs”…). Fine room renovation, but also a lot of defects on an Ikea based furniture… All That said, I guess the worst was to be sure it’s a good hotel but lack of management and attention to details, truly tags it to a place to be avoid. Sadly, because the place and surroundings deserved better"

"We had a fabulous stay at the Valverde Santar... The staff were very attentive and took excellent care of us during our stay. The food and wine were all top notch we will definitely recommend to our friends..."

"Very comfortable room with excellent spa, friendly staff and best breakfast we have had in our three weeks in Portugal. Restaurant was also popular although we only had a delicious snack at the bar."

"We had a very good stay in this beautiful hotel, our room was magnificent, very pleasant swimming pool and charming staff. Note the kindness of Ms. Ana Paiva! I really liked the atmosphere, the beautiful furniture and the carpets of Arraiolos…"

"We spent the week at Casas do Patio and from the moment we arrived we were very impressed with the impeccable service. The apartment was spacious with big windows and black out curtains so you can sleep in the comfort of luxurious bedding. Staff went out of their way to guide us through the places to visit and dine. The breakfast was delivered to our room, and everyday had a different variety. I can’t recommend Casas dos Patio enough and can’t wait to visit again and enjoy the fluvial pools with the kids and rustic country side for a less crowded vacation. "