Featured facilities: Parking, Guest Laundry, Restaurant
Very Good
1564 reviews
9.2/10
1 night
From CAD 46
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9.4/10
Outstanding
GGuest UserExtremely satisfied! The front desk offered a complimentary upgrade to a huge suite and thoughtfully provided two oxygen concentrators, maximizing comfort. Upon departure, they even gave us a special souvenir. The attention to detail in their service was so heartwarming; we felt right at home throughout our stay. It's definitely worth staying at this place when visiting Chaka Salt Lake!
AAnonymous UserThis is one of the better quality options in Golmud (there aren’t many). The room was spacious and clean. The breakfast was good. Unfortunately, the service was very poor - there were no functioning USB ports in the room and the hotel was unhelpful - seeming unwilling or unable able to offer a solution. The “room service” is actually takeaway food delivered from outside the hotel but no cutlery/chopsticks was provided with it. When we asked the hotel to provide some, it took nearly 20 minutes to arrive (longer than the food itself), by which time the food was getting cold. We had to ask repeatedly for sufficient drinking water, having only been provided two small bottles for two people. Aside from the poor service, the hotel is in an odd location, surrounding by closed shops and building sites - nowhere near the commercial centre of the city - with nothing within walking distance. With the right management, it could be an excellent hotel, but it’s not quite there at the moment.
GGuest UserThe hotel is a little out of place to be honest. It’s very close to 水上雅丹 but this attraction is not open to foreigners. This hotel has 司机房 for free (for those who has a driver).
However, my family and I never NEVER regret staying at this hotel even though the driver mention that it’s out of place and he has to go longer way to Dunhuang.
The sky was clear and we were able to see stars (really a lot of stars) and also sunrise and sunset.
One thing to share would be HAHA
We are a family of 4. Only the first person who showered has hot water. The rest of us showered in cold water. There is a signage saying that the hot water will come again 20 mins after the first person showered but the hot water didn’t come.
However, it’s not a big factor and we totally understand because it’s in a middle of desert!! We are luckily to even have water to shower in the first place. Our driver shared with us that this area doesn’t have water pipes so we are really luckily that this hotel does supply water.
GGuest UserThe hotel itself was generally fine and met our expectations for a short stay. The room and shower were clean, and the facilities were in good condition. Breakfast was also pretty good, with enough variety to start the day comfortably.
Service was okay, nothing exceptional, but overall professional and helpful. The hotel is conveniently located within walking distance of the bus station, which made arriving and leaving easy.
The main downside is the location of the city itself. It’s quite isolated, and except for Chaka lake there is nothing to do. The surrounding area didn’t feel very pleasant to walk around at night, with not much to do nearby. That said, as a place to stay overnight, the hotel itself was perfectly fine and comfortable.
GGuest UserAs a frequent traveler, I have stayed in more than 2000 hotels before, and I have never felt more genuine care than at the Tu An Hotel in Golmud: as I check in, the manager 韓月 (I believe she was the manager) noted that my lips were dry, and immediately told her staff to set up a moisturizer in my room. I chose this hotel because the airport bus departs from here; however, the information regarding the bus schedule was patchy. The hotel staff did not know what was the latest schedule, but all of them had been very helpful to try to help me with it - from the manager to the cleaning staff. All of this shows that this hotel cares for the guests.
AAnonymous UserThe hotel is conveniently located right next to the Sky No. 1 Scenic Area and only a 12km drive from the Sky Mirror Scenic Area. The large parking lot at the scenic area makes parking very convenient. The front desk staff, especially the charming young lady, were exceptionally warm, attentive, and accommodating. Upon arrival, we were welcomed with complimentary fruit and unlimited entry tickets to the scenic area. The rooms are very spacious with excellent facilities, offering a panoramic view of the salt lake scenic area right outside the window. They were clean, tidy, and had comfortable bedding. The buffet breakfast offered a wide variety of delicious options. Overall, an excellent hotel that's definitely worth a stay.
HHong PeirThe hotel is located near the Chaka Salt Lake. The hotel does offer room with oxygen supply for guests who are concern over high altitude sickness. We were there during low season and breakfast choices were very limited. I would like to comment on the wonderful service of the staff who went up and above to assist the us. The staff offered to take care of our laundry as timer on the dryer was not working and it's unclear when the laundry load can be dried. Would recommend this hotel to folks who plan to stay overnight in Chaka.
GGuest UserThis is my first time staying in this hotel. The room is clean and tidy, the bathroom is clean and odorless, and there is no dust. The front desk service attitude is very good, warm and thoughtful, and parking is very convenient. It is also convenient to travel.
AAnonymous UserThe hotel lobby is shown here. The rooms are located in a separate building next door, and the style and facilities are quite different from the main building. It was quite a psychological difference. I didn't see any oxygen generators or other equipment. The upside is that it's close to the scenic area, only about 10 to 20 minutes by car from the Chaka Salt Lake Scenic Area. Downstairs, there's a row of small restaurants, and the prices are a bit pricey but acceptable.
DddilddillyaWe went to see the main tourist destinations of Qinghai Province, Qinghai Lake and Chaka Salt Lake for 2 days and 1 night. I am truly grateful for the kindness of the travel agent I met at the train station.
2 people 1 day 400 yuan, 2 days, so I went with the girl and the grandmother who was traveling for 800 yuan.
After seeing Qinghai Lake, I called the accommodation I had booked, but there was no place to eat because it was late.
I am grateful to the owner couple who waited for me even though I checked in late at 11 pm after eating.
When I went out to see the stars at 3 am, the lighting was relatively dim, so I could see the stars in the night sky.
It would be good if they limited the lighting at night and specialized it as a good place to see the stars.