We are regular visitors to this institution and always receive the same ”super” welcome, except for a small drawback. At the spa, they removed the lounge chairs and did not use the jacuzzi, otherwise we would come back.
The hotel is quiet and welcome, clean and well maintained.
Its rustic side is either liked or not.
Breakfast is a buffet breakfast.
Good price quality ratio
This was our first stay with B&B Hotels, and the first of 5 bidet hotel stays during a two week road trip around France.
The B&B hotel in Alençon stood out for several reasons. The availability of EV charging stations was a real bonus and made our journey much easier. The staff on site were exceptionally helpful and welcoming, quite a contrast to our experience of many of the other budget hotels.
Staff suggested we ate in neighbouring restaurant where we got a 20% discount. Even though it had gone 9pm. Restaurant were happy to accept us and our discount was applied.
Breakfast was another highlight: hot, well-prepared, and consistently replenished, which made for a great start to each day. Our room was also noticeably more spacious than the one we had in Toulouse, and the shower was excellent, with plenty of space, strong water pressure, and reliably hot water.
What really made this stay memorable, however, was the staff. Across all five B&B Hotels we stayed in the week, the team here in Alençon were by far the most engaged, attentive, and customer-focused.