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8.4/10
Very Good
GGuest UserStay was good. Amenities in the hotel room were sufficient. Reception staff deena was courteous and helped us to check in little early. Thanks to her. Advise to the hotel. The hotel management should think about installing sound proofing inside the hotel room, there is a conference room/party hall across, late night parties and the noise is completely audible in the room and it affects the quality of the sleep.
GGuest UserExcellent stay. Room is very spacious and very polite staff. Breakfast is also good. The restaurant is ready and waiting for inauguration 1st february.
GGuest UserOur stay at royal omar's was a pleasant experience. The hotel staff are well trained and always ready to help or respond. The room and toilet was clean. The food was good and ready on time. Request for taxi was promptly arranged. The taxi arrived on the dot and the driver was very polite. The taxi too was very clean. Sorry, no images.
GGuest UserThe place is far off from muthappan temple. Hot water was arranged in the morning only after request. Tissue roll and tea kit were provided only after request. Brushing kit was provided after request. The restaurant had no options and the food served was just average. The front desk staff were very polite though. Overall it is not value for money as per my experience.
GGuest UserSeems like a reasonably new property but a lot of their fittings appear dated. My water closet simply wouldn't flush properly and you do not need a vibrant imagination to realise the results. The ac in my room too had a mind if it's own, choosing to work and strike work randomly. The buffet breakfast is very pedestrian and the coffee is horrendous (i'm a coffee geek so i might have a bias here. I didn't try other meals as there are plenty of good restaurant options nearby. Most of the staff seem unmotivated and unhappy at their jobs. Beware that if you select the third floor like i did, good luck sleeping as the 4th floor has a party hall where something is always happening and there are always people 'singing' off key into the microphone. This place is rated as a 4 star hotel but i think even 3 stars would be stretching it. I selected it only because i needed to access some nearby areas during my trip.
GGuest UserThe ac in the room allotted to me doesnt have cooling at all. Brought this to the notice of staff at reception from day i checked in i. E. May 8th. No action taken so far by the hotel till now, yesterday had told another room will be allotted but that too not done. If the ac is not working then such room shouldn't be put up for online booking. So anybody checking in hotel please ensure ac working properly, because after taking room there won't be any solution to the problem.