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9.4/10
Amazing
GGuest UserSkiing experience at Niseko Keys Hotel: warm service, luxurious rooms, and worry-free skiing in and out!
The service can be called ”the savior of skiers' needs”: the butler follows up on the equipment and routes throughout the whole process, hot drinks in the morning and warm soup at night are all available, and even the skin care details are thoughtful.
The room is a paradise for post-snow healing: the floor-to-ceiling windows with mountain views face the ski slopes, the floor heating is matched with Japanese Nordic style design, the bathroom is fully equipped with anti-drying supplies, and the private balcony steams sauna to relieve fatigue directly.
The most amazing thing is the seamless connection between skiing in and out: the ski equipment room leads directly to the entrance of the ski slope, and it takes 10 seconds to reach the ski resort. After skiing, the butler will pick up the board and hand over hot towels when you return to the hotel. Novices can also directly make an appointment with the coach to teach downstairs from the room.
There is no tossing throughout the whole process, leaving time for skiing and rest, and the experience is directly maximized! Come to Niseko to ski, stay here~❄️
GGuest UserVery homey and cosy accommodation to share with family/friends. There's a ski room for storing the gear and a pantry with a microwave oven, a small oven, washing and drying machines. Conveniently located around Setsu Niseko, where a free shuttle bus stops by. Walking distance to Lawson, shops and restaurants. Probably can't find a better place to stay in Niseko at a similar rate. Would love to visit again!
HHUA-FENGBrand new villa, great value for money, highly recommended. Maybe because it is still in trial operation, some facilities are not in place yet, but the flaws do not outweigh the merits. Another thing to remind you is that there is no air conditioning in both rooms (there is air conditioning in the living room on the second floor). People who are very afraid of heat may have to consider it. This does not affect us, and we feel quite comfortable. After all, Hokkaido is not like Taiwan. It is hot for only a few months a year. It is really unnecessary to require B&Bs to install air conditioning in every room. Moreover, short-term stayers go out during the day, so I personally don’t think it affects it. Environmental protection and loving the earth are more important. In addition, although the B&B is next to the road, the sound insulation is pretty good. If you don’t listen carefully, it is difficult to hear the sound of cars passing by.
2200073****I love this place so much. The scenery is so beautiful that I don't want to leave. Hahaha. The room is very, very big. It's not easy to stay here. There are big floor-to-ceiling windows and snow outside. There are hot springs, washing machines and floor heating in the house. The configuration is quite complete. We ordered a dinner package and we chose Western style. The dishes were exquisite and the portions were quite large. I especially want to thank the driver who came to Hirafu to pick us up because we made a mistake and asked him to drive to Hilton. The driver who took us to the JR point in Kujian also helped to carry the suitcases. He was very considerate. The service staff here are very enthusiastic ❤️
KKelsie MunroExcellent service from check in to check out by the wonderful staff at Chatrium Niseko. They were always there if we needed anything and helped organise transfers to and from the airport via taxi. We were a few minutes walk to the Ace family chairlift where we could then explore around snowboarding and using multiple gondolas and lifts from there. Lots of food trucks and convenience stores on the way back to the hotel which was super convenient. Arigato for a wonderful experience!
GGuest UserThe room is very small, self-service check-in and check-out, the hygiene is good, but it is too small. There is a Chinese restaurant opposite the hotel that tastes good, and the Maoxuewang tastes very good
GGuest UserIt takes about 8 minutes to walk from JR Kutchan Station to the hotel. Very convenient! There are two supermarkets nearby and it only takes ten minutes to walk. There are restaurants and bars nearby. The environment is quiet and the place is clean.