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9.4/10
Amazing
LLammieWorth the price if you’re looking for authentic Japanese food and ryokan experience. Comfy private indoor onsen. The staff are really nice and can communicate in English via good translate. They has a shuttle to Minakami Station when we checked out.
FfelkehA pretty decent Onsen. Just that the staff couldn’t speak much English and we had a hard time trying to understand the dinner flow. And the amenities at the onsen bath are quite limited.
SstarrygiiThe location is a bit remote, the elderly male reception staff is very enthusiastic, the room space is large and well maintained, but it feels like the age of the building. The meal is quite delicious, but there are a few dishes that are western-style, and I am not very used to eating. I want to eat local traditional cuisine. Overall a relaxing hotel.
GGuest UserA newly built modern hotel that comes with a private onsen in your balcony. Dinner with fusion which is not the usual for ryokan stays. You get to choose between Japanese or Western cuisine which we opt for Japanese and it was delicious! it's just a 6mins walk down to the Supermarket. Will definitely come back some day again!
ชชญาดาพาเที่ยวIf you're a foreigner, a translation tool is essential because the staff don't speak English, or their accent was hard for us to understand. When we couldn't communicate, they seemed annoyed (90% of the staff didn't smile at us). There was an older staff member who was friendly, especially the one handling ski activity bookings. 🤬🤬 Absolutely terrible.
The food was mediocre, not much variety or taste.
The room was clean, and the onsen bathroom with amenities was excellent.
In summary, due to poor communication and the staff's lack of enthusiasm in recommending snow activities, my trip ended in tears 😭😭. I had planned to do many snow activities, but instead, I just walked around, built snowmen, and rolled in the snow.
I won't be coming back here next trip. I'll look for a hotel that's more welcoming to Thais.
GGuest UserOur visit to this hotel was perfectly adequate. The traditional setting provided a nice sense of atmosphere, and the check-in process was smooth and efficient.
The onsen facilities themselves were clean and relaxing, meeting our expectations for a hot spring experience. Our room was spacious, but the amenities felt a little dated and could use some refreshment. Dinner and breakfast were included, offering a standard array of Japanese cuisine that was palatable, though not exceptional. The staff were polite. Overall, it's a safe and decent choice if you're looking for a no-frills, standard onsen hotel experience.
BBenSo many little things that make this hotel much better than anything else. The way they show you to your room, the way they put your shoes away and bring them back on your departure date, the way dinner and breakfast is waiting for you at your own private table, the way they let couples share an onsen during quiet hours. My point is - you will feel like a VIP here. The staff and always there, taking care of you in subtle ways, but you never feel watched or intruded on. This kind of invisible service - maybe hard for westerners to understand, but it is excellent. You will feel like you are really being understand and looked after. Highly recommend. Best hotel service I've had in japan in 2 years of living here. Highly recommended.
GGuest UserBoth dinner and breakfast were buffet style, so it was very good that children could choose what they liked.
It was good that all the foods were easy to eat for vegetarians. Above all, the dishes were very delicious and I told my family that I wanted to go again.
The hot springs were very comfortable and the children were happy.
It was also attractive to be able to take a bath for 24 hours.
I definitely want to go again.
GGuest UserThe cospa was the best. It was 2 meals per night and all-you-can-drink at night. This is the second use of this term. I was beaten by the school discount ... (bitter smile). It was a little disappointing that when the parking lot was full and I parked in a remote place, I wonder if I wanted you to guide me a little better.
GGuest UserIt was a friendly and at home atmosphere, and it was an inn that I wanted to stay again.
The hot spring was hot in the middle and the outside hot water was wet, so it was better if it was the opposite.
Your husband seems to like whiskey, and Suntory's Yamazaki, Hakushu, and Hibiki can drink at a conscientious price.