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9.3/10
Great
LLammieWorth the price if you’re looking for authentic Japanese food and ryokan experience. Comfy private indoor onsen. The staff are really nice and can communicate in English via good translate. They has a shuttle to Minakami Station when we checked out.
GGuest UserA newly built modern hotel that comes with a private onsen in your balcony. Dinner with fusion which is not the usual for ryokan stays. You get to choose between Japanese or Western cuisine which we opt for Japanese and it was delicious! it's just a 6mins walk down to the Supermarket. Will definitely come back some day again!
GGuest UserIt's a bathing place, but there is no shower room in the room, so you have to go to the public bath to take a bath. The service is also average, it seems polite, but the corridor is carpeted, and no one is willing to help you with your luggage when you check out, so you can only pull a suitcase cart back to the room to take your luggage.
ชชญาดาพาเที่ยวIf you're a foreigner, a translation tool is essential because the staff don't speak English, or their accent was hard for us to understand. When we couldn't communicate, they seemed annoyed (90% of the staff didn't smile at us). There was an older staff member who was friendly, especially the one handling ski activity bookings. 🤬🤬 Absolutely terrible.
The food was mediocre, not much variety or taste.
The room was clean, and the onsen bathroom with amenities was excellent.
In summary, due to poor communication and the staff's lack of enthusiasm in recommending snow activities, my trip ended in tears 😭😭. I had planned to do many snow activities, but instead, I just walked around, built snowmen, and rolled in the snow.
I won't be coming back here next trip. I'll look for a hotel that's more welcoming to Thais.
BBenjaminBenFeel like home is an ancient ryokan hotel. But the inside looks clean and modern, the owner takes good care of it like a relative. There is a large public bath separate men and women. The room itself is spacious, not uncomfortable. If coming again, I will book here again. Recommended