Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Good
107 reviews
7.6/10
1 night
From SGD 164
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8.8/10
Very Good
SShengqinThe hotel is a bit far from the beach, about 5-10 minutes by tricycle. The villa is large with two bedrooms, suitable for a family of 4, but the facilities are old and the hygiene is average.
For some reason the hotel did not receive my booking information. After we arrived at 7:30 pm local time, we waited for an hour and a half for the villa to be ready.
If you do not choose all-inclusive meals, even drinking water will not be provided.
GGuest UserIts a great location and service is good but learned in my stay that I could have gotten better for the price I paid there but overall it great
AALEKSANDRВ отеле отдыхают в основном граждане Германии возраста 40-50 +. Еда вкусная , нельзя сказать , что сильно разнообразная , но всего хватало, готовят вкусно : мясо , рыба , много овощей и фруктов. Веселые аниматоры , доброжелательный персонал . Номера простенькие , мебель старая ,но все работало. На территории отеля много обезьян 😅 не оставляйте вещи без присмотра . Вечером всегда проходит анимация , каждый день разная программа-молодцы! Возле бара на пляже часто собирается очередь , но обслуживание довольно быстрое. В целом , отель понравился, также посетили Diani resort ( до него по пляжу 15-20 минут пешком )Кстати Вы можете посещать отели одной сети , в том числе пользоваться услугами бара /ресторана . На ресепшене любезно разрешили остаться в отеле и пользоваться услугами все включено после выезда из номера, так как трансфер был около 14-00. Ставлю все пятерки за отношение персонала
GGuest UserWonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
AAmyLCThis is our 4th visit to Papillon. The staff are amazing here. The animation team have such energy, the water aerobics is like nothing else. Everyone is always busy working, from the gardeners to the housekeepers to the pool attendants. Joseph and Raphael on the bar were excellent as always. Abdullah the pool attendant is always on hand with towels and keeps the pool clean. The rooms are always kept super clean with fresh linen and bottled water daily. The rooms now have a fridge and kettle (but you need your own teabags etc). The food and drink is great, lots of choices. The beach is stunning with pure white sand. Love this hotel and recommend to others
GGuest UserEin preiswerter, schöner Ort mit viel Natur und Tieren rundherum. Das Highlight ist sicher die Giraffe, die man füttern kann - ohne viel Leute rundherum, ein sehr besonderes Erlebnis. Auch sehr cool, wenn man direkt am kleinen Tümpel lebt und die Vögel, Affen und so weiter direkt erleben kann. Die Marketing-Verantwortliche Faith war ein echter Sonnenschein :) - vielen Dank!
GGuest UserI've had a great stay in Safari hotel! There was a bit of a problem with my reservation but they took care of it the best way possible. The whole staff treated me like a family member. They were super helpful for anything I'd need. Special thanks to Jackson who really took care of me making sure it was alright.
Thank you guys and I hope to see you all again!!!
GGuest UserIt smells of mold, and the location is okay. It is a place where people do not come often. The price is cheap, so don't expect too much when you visit.