Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
45 reviews
9.0/10
1 night
From CAD 348
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8.9/10
Very Good
Ccalvin mandelaExcellent, soothing, with elegance . Wonderful room service with amazing reception. Classic views of diani, well designed swimming pool and comfortable amenities around. Kudos to the entire team .I recommend to all who wish to have a perfect stay at diani. Thanks .
GGuest UserIts a great location and service is good but learned in my stay that I could have gotten better for the price I paid there but overall it great
SShengqinThe hotel is a bit far from the beach, about 5-10 minutes by tricycle. The villa is large with two bedrooms, suitable for a family of 4, but the facilities are old and the hygiene is average.
For some reason the hotel did not receive my booking information. After we arrived at 7:30 pm local time, we waited for an hour and a half for the villa to be ready.
If you do not choose all-inclusive meals, even drinking water will not be provided.
MMathNerdSwahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you).
The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems.
So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted.
Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.
GGuest UserWonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
GGuest UserI've had a great stay in Safari hotel! There was a bit of a problem with my reservation but they took care of it the best way possible. The whole staff treated me like a family member. They were super helpful for anything I'd need. Special thanks to Jackson who really took care of me making sure it was alright.
Thank you guys and I hope to see you all again!!!
GGuest UserIt smells of mold, and the location is okay. It is a place where people do not come often. The price is cheap, so don't expect too much when you visit.
KKIKOohuoThe room facilities are old and the toilet is easily clogged. The swimming pool is not very clean. The advantages are that the beach is wide and beautiful, the price is cheap, and the cost performance is very high. The beach is full of crabs at night.