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9.8/10
Outstanding
BBubaeVery clean,the customer service was awesome from reception date to departure.The environment is full of trees🥰if you are in love with nature.not far from Airport,it's about 30/45 minutes drive away.not far from the city either with amenities so close.I only missed on swimming since there were functions on on both days and very busy especially the swimming pool area.All in all.a perfect place to stay.
UUKgThanks for the house keeping team and the people's managing the work., rooms and the hotel premises are well maintained., very impressive., and the reception is helpful and at breakfast the services are friendly., Keep up the good works and God Bless always 🙏
FFilipp ViFriendly personnel, good location close to the city center, pretty nice restaurant. Pretty poor breakfasts with nearly the same options every day. There is electric kettle in room but cord is too short and I had to use cup as stand while boiling water. Bathroom is average and saw better times, hot water 24/7. Premium rooms have AC but no fridge. No coffee table only narrow console along the wall you can use to store something. Wardrobe is just big box with one shelf and several thin clothes hangers. Stable wife connection. Pretty good price to quality ratio comparing with nearby places.
MMikeFdGreat place for holiday. The customer service is outstanding. All employees made me feel very welcome and man was the food amazing. Every dish I ordered was very delicious. I would come here many times over, just for the food.
The only thing is that the road to the hotel is very poor. Extremely bumpy ride, and I am not sure how people would move around on rainy days.
Mmeteor0513The overall environment of the hotel is very good, the hotel staff is very warm, and the health is also very good. The fly in the ointment is that the hotel is on the road. Some of the rooms have the sound of cars and motorcycles, which affects sleep. We later changed a room to be quieter. But there is a bar inside the hotel for a birthday party on Friday. The sound is very loud. It is close to 11 pm and there is no sign of ending. Later, I called the front desk to ask them to call the lobby manager to turn down the music.
SSusan ThompsonStaff were friendly. Information in the room on resort and room etc would be helpful. The kitchen needs to be upgraded along with other outside areas. Nets were too small for bed.
A great relaxing spot in the middle of a busy city. Breakfast was included and was good.
We will go back again.
GGuest UserBooked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided.
Certain items eg Iron, ironing board and slippers were available by request.
Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price.
Airport taxi usd90 to&fro.
Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.
MMikeFdGreat place, especially if travelling as family or with friends. The 2 bedroom apartment are pretty sizable.
Their electricity battery backup works seamlessly without noticeable interruption. The only thing is that the battery storage is connected to lighting and select wall sockets. But it's pretty good.
The only other thing is that the access roads to the apartment are very bad, especially on a rainy day. I was advised that the works are under way and the access roads will be fixed soon.