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8.9/10
Very Good
MMelissaWe were in Florence taking care of our grandson while his Mom and Dad were at the hospital. His Mom gave birth to our second grandson and she wanted her toddler close by.
The hotel was conveniently located and it had everything that we needed and the price was not outrageous.
We enjoyed our stay and we would definitely stay there again.
GGuest UserHotel was very convenient to I 95, and easy to access. A large selection of restaurants very close to the hotel. Breakfast was very good, and employees helpful and polite. Cleanliness not what we expected, especially coming out of a pandemic. No evidence of hand sanitizer anywhere in hotel. Room carpeting was not clean, the remote and phone were filthy.
GGuest UserLandscaping was very well maintained. Front doors an windows were clean…off to a great start. Room was clean, nicely setup. It was freezing in there…AC was on 68*. That was overkill. Set to comfortable temp for us. Bed was comfy and clean. No funky smells in room. Desk clerk signing in was very nice and helpful.
Leaving next morning clerk wad also very sweet and friendly. Breakfast wasn’t ready at 6 a.m. so can’t say much about food.
CChen060606Very design, the room has two beds, separate bathroom, a steam iron with a sense of design, and a caring charging pile. Unfortunately, it was occupied by the oil truck.
GGuest UserThis was the second time we stayed here. The electric plugs on the desk did not work, the room was good. The bathroom had some issues. No shower curtain so had to go to the front desk to get one. They did offer to come and install but it was easy so I did it. The shower was dirty. The tile about two feet from the floor had mold and scum all over. The electric sock by the sink (used for hair dryer) was not attached to the wall (Safety hazzard). The room (1st floor) backed up to the kitchen. At 3:30AM the kitchen crew began and that was the last minute we slept. The crew was noisy, banging equipment, voices loud, etc.) that room should not be used except for storage. As we left the room to continue our trip home to Florida, the manager happened to be outside out door. I brought him into the room and he was not pleased. Next time I will ask for a room on the second floor not near the kitchen.
GGuest UserUpon arrival Dave was outstanding customer service, polite, professional, and energetic! DAVE WAS A REFRESH OF BREATHE after a long day driving! Thanks for his hard and professionalism we had a great stay!