This is a hotel with a British colonial feel. The proximity to the golf course is a personal favorite. The restaurant has very good food and the prices are very reasonable. The atmosphere in the bar is also very pleasant. Worth booking again.
The corridors lights could not be switched off at night making the room uncomfortable to fall asleep as the light permeated the room.
The bed side lights were non functional needing one to walk to the entrance wall to switch off the room light.
Made a complaint about these issues but nothing was done about it. Quite poor service
The stay was good. The only problem was the speed of the restaurant. But it is a problem in all the African countries I have visited. And they have a problem with calibrating the warm water. The staff was very helpful.
I’m glad I was able to look at the room before officially booking here, as I made a mistake and booked at another hotel and the pictures were nothing like that actual thing. I had a nice kind size bed, refrigerator, complimentary water, cable tv with Netflix and HBO options. There was an outside pool I’m terribly upset I didn’t get to utilize. Because I hadn’t made other plans, I was able to extend my stay for an additional night with no problems. The staff were very welcoming, friendly and helpful. I’m glad I stayed here; will stay here again my next visit to Zimbabwe.
I booked the executive double bed room online and upon arrival they told me I could not stay in that room for one night because someone else had booked that room. I refused and told them I can not take another room . i was then told to top up usd$15 because the online priced are apparently different from their original prices. I wanted to speak to the manager but the stuff made it clear that the maanger can not be seen. at a certain point I waited almost 2 hours at the reception trying to get hold of the manager. if you wanna stay at this guest house dont book online, rather go in person and see what you are paying for. the location is good but I was disappointed with their services. they also need proper tissues and towels in their rooms .
I heard that this is the first hotel in the city. It has a long history, so many of the equipment is relatively old. What I do n’t understand is that there is no air conditioning. Obviously there are fewer mosquitoes and the breakfast provided is ok. Accommodation in Zimbabwe is at least about $ 100, otherwise the environment is more general.