Best Hotels in Parramatta, Australia

I have visited Parramatta for work on quite a number of occasions now and despite there being many hotels for me to choose from - this is the only place I will stay. From the moment you arrive the staff are just wonderful. Thanks definitely need to go to Jessica, the last 2 times I have been greeted by her, I've been tired after my drive. The first time she gave me some snacks and suggested I go to my room, put my feet up and enjoy...this time I arrived to 44 degree heat and she immediately offered and handed me a cold bottle of water and made my check in a breeze each time. The rooms are clean and spacious and have everything your own home would have, plus more. The pool - I could have stayed by all day. This place is a must stay when in Parramatta.

Reserved an accessible room with breakfasts for 2 people using all 5 of my accommodation vouchers ( $250) for 2 nights, upon arrival given a standard room which needed to be changed. First morning of breakfast was told only one person had booked for the included breakfast, was told i had to sign and be charged for the second, after refusing multiple times I had to visit the front desk and wait for it to be fixed only to return to the restaurant. upon leaving the hotel on check out I was charged the full amount of my stay, when i questioned the ( $250) accommodation vouchers the worker scribbled on a piece of paper and said he would check it out later. 4 phone calls later every day finally i received a refund of the charged $250. POOR SERVICE

Great Location - lovely sized apartment's - comfortable bed The only downside which is no fault of this establishment is there is several construction sites happening around the building - and it is very noisy

Good stay. Front-end staff Anish and Ayushi were quite helpful.

I attended a conference held in the Lennox Ballroom, and it was easiest to stay at the same hotel. Check-in and check-out was ok, a bit slow and had to wait until someone bothered to look up and see me standing there. Location is good, next to many eateries and a short (about 10-15 minute) walk to Westfield mall. The room was average, with all basic requirements. The bed and pillows were comfortable, and basic necessities were there. Points for improvement include - no full length mirror in the room (only the bathroom mirror above the sink), shower head was about an inch above my head (I'm 158cm), the shower screen was too small to stop water splashing onto the floor while showering, unusual room layout meant passing through a narrow gap between wall and corner of bed to reach the bathroom, and unvacuumed floor despite putting up the sign for room cleaning. The sofa at reception was large and useful, unfortunately had a few small rips in it. While the hotel is adequate, more attention to details might help to elevate the customer experience.

Generally not recommended and will not live here again Advantages: Convenient location, about 6 minutes walk to trim station Disadvantages: There is a problem with the communication between the employees. There was a request the night before the check out. The check out was delayed to 12 o'clock. The employee said yes, but the phone was woken at 10:15 the next morning to wake us up, and the door was opened directly. Privacy is also impolite. He also said that he would check out at 11:30 at the latest and add money at 12 o'clock. In addition, we chose a water curtain room, so there is a jacuzzi, but it is much smaller than the picture, and it will also leak underneath. The room facilities are very old and very different from the online pictures. p.s. Wi-Fi access code need to ask the waiter to get

I visit about once a month, and have been doing so for a long time. The staff are very welcoming and go out of their way to organise my booking in my preferred room. The suite is excellent. Always impeccably clean, and perfect for my requirements. The hotel is within easy walking distance to Parramatta’s CBD and restaurants. I intend to return each time my business takes me to Parramatta

I have stayed twice in three months. I have booked this time. I am very satisfied with the double suite. The terrace is very large. The kitchen is fully equipped. It can cook more than six people. The fly in the ointment is another room. The difference is that the air is dripping.  No room, bed, room, lobby, suggestion, suites are better than standard double rooms.

If you stay for 3 days or more, you must choose an apartment, which is more cost-effective than a king-bed room. The apartment has a large area, 2 bedrooms, 2 bathrooms, and the kitchen is very complete. If you need to buy your own spices for cooking, there is an Asian supermarket a few hundred meters away, which is very convenient for purchasing. There is a balcony where you can see the beautiful night view is great for people who travel for work to have a washer dryer

Great for concerts I stayed here for kiss and it was only a $20 Uber ride (don’t take a taxi!) rooms were big but a-few complaints: Slamming doors kept waking me up Couldn’t mirror my phone to the tv like most hotels I’ve stayed at the tv is ancient not a smart tv so I had to watch my iPad Bed was two singles put together No radio so I didn’t know the time at night or tissues it’s the small touches like that that matter But I’d stay again for a concert much quicker to get home