"The service was truly outstanding. Any issues we had were promptly resolved. They even gave my baby a small gift and a massage hammer to help me unwind. My only suggestion would be to expand the pool next year. My child absolutely loved the fireworks and water park at Oulebao. We'll definitely be staying here again next year!"

"Good service, reasonable price"

"The scenery is still very good, the room is also good, special thanks to the front desk staff for helping me apply for late check-out, I will stay here again next time I come to Qihe."

"I checked in on Friday, and perhaps because it was a bit late, the front desk didn't ask if I had driven there; they only asked if it was two consecutive days. On Saturday morning, when I drove out, I found I was charged for parking. I called to inquire, and they said they'd look into it, but then there was no further response… The soundproofing is really poor; I could hear guests' children talking clearly in the hallway. Maybe it's not peak season, but the details are just so basic…"

"Let's talk about the disadvantages first: hygiene, fruit plates are not cleaned properly Advantages: very user-friendly, but the amusement facilities are relatively small The room is big enough, the buffet closes at 9 pm, and there is nothing around 8 pm."

"The room was nice, and the butler and staff were warm, thoughtful, and responsive to every request, providing detailed guidance and solutions to any issues. Right next to the room were hot springs and a swimming pool. After a day of activities, soaking in the hot springs and swimming with the kids was incredibly relaxing. The amusement facilities within the park are very kid-friendly (though children must be over 1.1m tall), and breakfast was delicious. I do have a few suggestions: 1) It feels too commercialized. All animal interactions require payment. Even though I paid thousands for the room and wouldn't balk at an extra 10-20-30 yuan, it still feels a bit off-putting. I suggest eliminating these small charges to elevate the experience – if necessary, just increase the room price a bit. 2) For the buffet dinner, aside from the interactive elements with the performers, the food was a complete disappointment. Nothing tasted good. The crayfish were mushy, and the short ribs were impossible to chew, utterly lacking in flavor. The buffet dinner really needs an overhaul. If it can't be improved, I suggest removing it altogether. 3) I recommend adding a convenience store that sells instant noodles (for dinner), cigarettes, etc. Although smoking is harmful to health, going out to buy these things is quite a distance. If the goal is to become one of Asia's top 100 family resorts, there's a significant gap to close, especially regarding animal interactions. Besides interacting with the giraffes, everything else comes with a fee."

"I recently stayed at the hotel and the overall experience was great. I must give it a five-star rating! **Beautiful environment and complete facilities** The hotel lobby is spacious and bright, with a stylish and warm design style, making people feel comfortable as soon as they enter the door. The room is clean and tidy, the bedding is soft and comfortable, and I slept soundly. The bathroom is separated into dry and wet areas, and the toiletries are also complete, and the details are well done. **Intimate service, making guests feel at home** The front desk staff is warm and thoughtful, and the check-in is fast and efficient. The room service responds promptly, and any needs can be solved quickly **Convenient location, convenient travel** The hotel is located very close to the Europa Park Animal Kingdom **Delicious food and diverse choices** The breakfast is rich in variety, both Chinese and Western, and the taste is also very good. The restaurant environment is elegant, the service staff is friendly, and the dining experience is very pleasant. In short, I am very satisfied with this stay and strongly recommend it to everyone! I will choose it next time"

"Nice hotel, has playground. Overall good"

"Extremely satisfied! The hotel is clean and tidy, and you can check in after 10 AM. The room is clean, and breakfast and a gym are available. The service attitude is excellent, I'm very satisfied. It's also very close to the scenic spot and offers a shuttle service, which saved on parking fees."