St Mellion Estate ★★★★

"A mixed experience. We booked for the pool facilities, which were great. We ate in the restaurant on our first evening - excellent food and very good service. The breakfast was good too. Some buts, though. Our room had a very uncomfortable bed, a strange electrical light show from some devices in the ceiling once we turned the lights out and a repeated electrical buzzing sound all through the night which disrupted our sleep.The staff moved us to a much more comfortable room on the second night. The floors upstairs were so bouncy that it felt like the hotel must have the underlying structure of a rickety prefab - very odd and a little unsettling. And the restaurant had no character at all - an almost sterile feel. All a bit odd. While the pool, the food and the service really were great, and the many golfers who visited were clearly delighted, some of the spaces do need a refurb and a rethink."

China Fleet Country Club ★★★★

"A great self catering option with everything you need in the kitchen and a nice sized bed. I shall return every time I'm in the south west."

Brunel Inn ★★★

"It was a room above a bar, there was no hot water in the room, and there were no towels upon check-in, but the staff were friendly."

The Weary Friar Inn ★★

Travelodge Saltash ★★★

"The outside of the hotel looks derelict, long grass, weeds in the lawn and path areas. The soffits and guttering were very dirty and the outside walls needed a repaint.On entering the hotel there is a stench of fried food from the Burger King that shared the area off the reception. This was not a good first impression. The corridors similarly were not well maintained, however being completely fair when we got to our room, apart from the windows which I would suggest had not been cleaned in 12 months the room was acceptable. Furnishings in reasonable condition, very clean and everything operational. "

The Crooked Inn ★★★★

"Really enjoyed our stay. The staff were lovely, very friendly and welcoming and the room was clean and had everything we needed including fresh milk. We ate in the restaurant one evening and the food was excellent. The tuna dish outstanding. Breakfast every morning was also excellent- especially the eggs Benedict and smoked salmon. Would definitely visit again. Thanks."

Whod Have Thought It Inn ★★★

"Food and service was very good and we enjoyed the feeling of the dining room. Never felt rushed."

Birchenhayes ★★★

Chapel Pod ★★★★

"FALSE ADVERTISING I booked a two night stay at Chapel Pod, Cornwall UK, through Sykes Cottages for my partner’s birthday, from January 3rd to 5th, 2025. Unfortunately, our arrival at 9:30 pm on January 3rd revealed that the property’s basic facilities – the shower, sinks, and toilet – were completely non-functional. We contacted the owner, who blamed the cold weather, offering nothing more than a bottle of water to wash our hands. Given that my partner has IBS and urgently needed access to a working toilet, we had no choice but to leave at 7:30 am the next morning, having spent the night without any amenities. Despite paying £257 for what should have been a relaxing getaway, we were forced to abandon the stay early due to the lack of basic sanitation. The owner’s response was dismissive at best. When I requested a refund through Sykes Cottages, I was told someone would be in touch, only to be informed on January 17th 2025 that the owner had refused to refund us, falsely claiming everything was working fine and that It was our “choice” to leave. I have video evidence to the contrary. The owner’s attitude is appalling, and Sykes Cottages’ customer service has been equally inadequate. To make matters worse, the property clearly violates multiple regulations. According to the Housing Act 2004, specifically Section 9 and Hazard 7, the lack of functioning sanitation makes the property unfit for habitation. The Consumer Rights Act 2015 and Building Regulations Part H further confirm that this accommodation was not of satisfactory quality. I am now seeking a refund through my bank and will pursue legal action if necessary. This experience has been not only disappointing but disgraceful. Stay away from Chapel Pod if you value basic human dignity, hygiene, and customer service."