"Excellent staff so friendly and helpful, the place is very clean and the casino is fun"

"A very good resort hotel, with excellent facilities and service."

"Booked a junior garden suite online and whilst booking were asked to chose the actual room we wanted. So we selected one near to the pool and paid an extra €42 for this selection. However when we checked in we were given a different room. The room couldn’t have been further away from the pool and the garden view was a plot of soil and a road. When I returned to reception to ask to change rooms I was told they were full and nothing else was available but to come back the next day. The next day the electricity was out in our room for around an hour. I went to reception to ask about changing rooms but was told they didn’t know what was available as the electricity was out and they would be in contact when the electricity came back. No one contacted me when the electricity was working. So I went to reception again. I was offered a different room but a downgrade in size and it was in the same row with the same view. The room we were in, whilst not dirty felt as though it hadn’t been used for awhile and it was dusty. The room also just felt very uncared for. Lots of marks on the walls including squashed mosquitos and dried blood from the mosquitos not washed off the walls. The room smelled musty/sewage. I told reception, she placated me with saying they would let house keeping know but no one seemed to do anything about it. The patio was untidy. I asked for a broom to sweep it myself. Reception said they would get house cleaning to do it. No one did. The entrance/porch to the 3 rooms in our block was covered in bird poo. It is so lovely there are so many sparrows and swifts on site. I am a bird lover and enjoyed watching them. But the hotel needs to maintain keeping the communal areas clean and not covered in bird poo. On day 2 of our holiday palm tree work took place. This meant the pool was out of action all day. Only a note the night before to warn us of this. My husband was playing golf and the whole point of booking this particular hotel was that it was opposite the club and I could spend the time sitting at the pool whilst he played. It wasn’t even like I had a nice patio I could sit on instead. Why the hotel is doing this kind of maintenance work during the height of summer when the hotel is full? Finally the daily maid service was not good. We left the top off the shower gel container to indicate there was none left - the cleaners just put it back without filling it. Towels I had left on the floor that were obviously dirty and for changing, were just hung back up. Coffee was not replenished. This has the potential to be such a lovely hotel but no one seems to be caring for it. The swimming pool area is lovely. And I did enjoy using the outdoor gym box (but don’t be under any illusions that it is a proper gym). It is just some free weights and Astro turf. But it just seems neglected particularly the garden areas"

"Everything was excellent. Thank you."

"Great location and a goooood restaurant."

"We stayed at Hotel MiM on 02/03/26 to celebrate our anniversary, and from the moment we arrived, it was pure perfection. We were warmly welcomed by the lovely Pascal, who quickly checked us in and delivered the most incredible surprise — we had been upgraded from the sea view suite I originally booked to the Signature MESSI Suite. And wow… what an extraordinary suite it was. The attention to detail was absolutely second to none. Every corner reflected luxury, style, and thoughtfulness. The team has done an amazing job with this hotel — it’s elegant, modern, and effortlessly luxurious. We genuinely didn’t want to leave. From start to finish, we felt completely looked after, and that made our anniversary even more special. Thank you for making it so memorable. We also dined at Hincha restaurant and had such a fantastic evening. The food was truly out of this world, and the restaurant staff were just as wonderful — attentive, friendly, and professional. It was the perfect way to round off a beautiful stay. We’re already counting down the days until our next visit. Mr & Mrs Eddison"

"It was our first visit to Sotogrande and we loved it. Templo was fantastic! It was so well located, and it's so safe that the kids could walk on their own to the marina area and to the beach. There is a lovely boardwalk, which I enjoyed a morning run on. We were really happy with the hotel amenities, especially the lovely pool with great lounge chairs and gorgeous landscaping, the setting is honestly Instagram-worthy. Our bungalow had outdoor seating just outside our windows with the same breathtaking views and a fully appointed kitchen. We appreciated the blackout shades to get to sleep in! Honestly, we can't say enough good things about our time at Templo and can't wait to return!"

"We had a wonderful stay at this hotel. The property was clean and bright, the highlight was our room which had a stunning panoramic view of the sea. Breakfast was very good, made to order with a selection of continental and cooked options. We also enjoyed the convenience of the steps down to the sea, complete with comfortable beds and umbrellas. Overall, a fantastic experience!"