"A fabulous hotel with exceptional staff."

"Bit of a mixed review, stayed 2 nights here and had dinner in the restaurant both evenings. The room we stayed in was gorgeous! Very luxurious and decorated to a high standard! Massive bed, massive copper bath in the room, massive TV, massive shower and private hot tub in the outdoor garden space. One thing the hotel REALLY needs to invest in is some soundproofing for the rooms. We could hear everything from the room above us. Hearing someone use the toilet above you is a bit of a mood killer on a romantic getaway! Minibar in the room is extortionately priced! £27 for a 20cl bottle of whisky or gin! Towels and robes were provided but the towels were hard and crispy, They need to use some fabric softener, the robes despite being sized as L were far too small for me, I'm a big guy, usually XL shirt. The TV is not a smart TV so no streaming options, just free view. On our first night the pub was very busy, and loud! Luckily the restaurant is isolated away from the noise of the pub and shielded by... a pair of curtains! So whilst we tried to enjoy our evening meal we were subjected to the drunken revellers shouting and their extensive knowledge of profanity. All of the staff we encountered were great! Friendly, chatty and very amenable to making changes to the dishes on the menu. Service however was slow. Over 10 minutes for drinks to arrive. 10 more for someone to come and take our order. A table opposite who were seated after us, ordered and had their meals infront of them before we did. I had the flat-iron steak with chimichurri sauce. It was cooked well but tasteless. My wife had the chicken supreme which was good. 2nd night service was the same... very slow, I had a sirloin steak, again it was cooked well and to my liking but the chef had massively overseasoned it with salt. My wife had panchetta wrapped pork loin which again was very salty! Breakfast both mornings was good. I had a full English and it was very nice, perfectly runny poached eggs. TLDR. Rooms nice but could be improved. Restaurant staff great when they eventually get to your table, food could be better. Would I stay here again? No. Would I eat here again? Probably not."

"Basic hotel but clean and accessible staff are pleasant and helpful Indian restaurant opposite and a petrol garage opposite that sells everything lovely village not to far away for other options "

"Clean and comfortable"

"An excellent hotel which we can thoroughly recommend. Very clean, very comfortable and great value for money. Incredibly friendly and helpful staff. A great location for events at Hardwick Hall as well as for exploring the local area. Thank you all so much."