Marriott Hotels in Shanghai

Five-star rating! The hotel environment is clean and tidy, with comfortable and upscale decor. The room is spacious with good natural light, the bedding is soft and ensured a sound sleep, and the cleanliness was meticulous and thorough. The staff were gentle and enthusiastic, providing thoughtful and attentive service. The location is convenient for getting around, and the overall atmosphere is quiet and peaceful. The check-in experience was excellent, offering great value for money. I'll definitely choose this hotel again for my next stay.

Our stay at the JW Marriott Marquis Hotel Shanghai was as wonderful as expected. The lobby is grand and luxurious, and the rooms are cozy and comfortable. The location is excellent, with convenient transportation options. A special shout-out to Zack at the front desk, who thoughtfully upgraded our room and gave our child a breakfast voucher. This made our family trip even more relaxing and enjoyable.

My father was hospitalized for surgery, so I booked a hotel for my 70-year-old mother. I initially booked 4 nights, but the hospital delayed his discharge by a day, so I extended the stay for another night. The first 4 nights included breakfast, but due to my oversight, I didn't realize the extended night didn't. My mother, expecting breakfast as before, didn't order the hospital's plain porridge for my father after his surgery (she felt the hotel's porridge was too thick 😰). When I found out, I asked the hotel if they could humanely provide just a small bowl of plain porridge, but my request was denied after two attempts. I admit it was my oversight. However, Fuzhong Hospital is indeed a bit isolated, and I had already stayed 4 nights. To have my request for a small bowl of plain porridge denied, despite asking for a humane understanding, left me personally disappointed with the hotel's human-centered service and the staff's empathy. The hotel is a service industry; it should demonstrate a service-oriented mindset and an attitude towards resolving unexpected issues, rather than simply rejecting customers' urgent requests based on procedure.

The two-bedroom connecting room at Marriott is perfect for family trips. There's plenty of space, giving each family member their own comfortable bed, and the connecting passage allows for easy interaction. Having two bathrooms means no waiting in line for the toilet or shower. The Baohua Marriott is well-maintained and looks quite new. The bedding is clean, and the duvets seem fresh. In winter, the room temperature is controlled at 22-23 degrees Celsius, which isn't too hot, and it's just right with the duvet – I slept soundly all night (some hotels set the winter temperature at 25 degrees, and you wake up in the middle of the night feeling too hot even with the duvet). Although the hotel's buffet restaurant isn't huge, it's reasonably priced and offers excellent value for money. The staff are professional and always happy to help. Overall, the Shanghai Baohua Marriott is highly recommended.

We've been looking forward to visiting the My Little Pony Hotel for a long time, and finally got to take my daughter. The room was spotless and felt very new. It was great to have a coffee machine in the room. The hotel also boasts a pool and a gym. My little one was absolutely thrilled!

My friends came to visit Shanghai, and we booked the Marriott Executive Apartments Pudong, Hongqiao (Jingqiao) on a whim, just to try it out. It turned out to be an incredibly wise decision! The hotel is conveniently located in the elegant Biyun area, surrounded by a mature commercial district with numerous restaurants. Jingqiao Office Park is right nearby, offering a pleasant view from the guest rooms. The hotel lobby is elegant, comfortable, and inviting. The front desk staff were incredibly polite, patient, and thorough, providing detailed explanations about the hotel's facilities, arrangements, and dining options. The hotel rooms are spacious with fresh air, tastefully decorated, and feel very welcoming. The bedding was exceptionally clean, tidy, comfortable, and functional, clearly showing that the housekeeping is top-notch. The next day, the room cleaning and towel replacement services were prompt, efficient, and well-executed. The hotel breakfast was also excellent, with a wide variety of fresh and delicious food, and ample stock. Even with many guests, the restaurant maintained good order. All in all, my friends had a fantastic stay and said they would definitely choose this hotel again next time they visit.