2-Star Hotels in City of Manila

Interesting concept, but unfortunately I would not stay here again. The room itself was quite interesting because it had two levels. I had never stayed in a room like this before, so it was a unique experience. The upper level is basically where the bed is, although I can’t say that climbing upstairs to go to bed was particularly convenient. There was also a lot of unused space in the room that could have been used much more effectively. Unfortunately, there are quite a few things that made our stay less comfortable. First of all, there is very little housekeeping. During our entire stay, nobody came to clean the room. The room also had almost no amenities - no toothbrushes, toothpaste, or even shampoo. We had to use our own shampoo, fortunately we had brought some. The Wi-Fi was another issue. It worked reasonably well on the lower floor, but once you went upstairs to the bed, the connection became very weak. This is especially inconvenient because the room is advertised as having Wi-Fi. The windows are also unusual. They are made of multiple plastic panels rather than proper sealed glass windows, and they cannot really be closed completely. Because of this, insects and other small creatures can easily get into the room, especially in the evening. Unfortunately, we actually found cockroaches in the room, including some very small ones. Another thing that left us very uncomfortable was the luggage storage situation. We arrived about 40 minutes before check-in and were told that we could not check in early, so we left our bags in the hotel’s luggage storage room while we went for a walk. We were given a simple ticket with a number. The storage room did not appear to have any cameras, and there were several staff members sitting there. When we came back to collect our belongings, we noticed that the staff were laughing and looking at us, which felt strange at the time. Only later, when we were checking our money before leaving, did we realize that 1,000 Philippine pesos were missing from our belongings. The amount itself is not huge, but it was extremely unpleasant. I am very careful with my money and am certain that I did not simply lose it. Unfortunately, we have no way to prove what happened or identify who took it. However, given that the money was missing while our belongings were stored there, the situation left us with a very uncomfortable impression and serious concerns about the security of the luggage storage. Overall, I have mixed feelings about this place. The two-level room is an interesting idea, and there is a lot of space, but much of it is simply unused. The lack of housekeeping and basic amenities, weak Wi-Fi upstairs, insects, unusual windows, and especially the incident with our money were all significant negatives. I personally would not stay here again. There are definitely better options in Manila, even if this place looks interesting at first.

Stayed at Hotel Sogo Malate for a short training trip. The location was convenient and easy to access, and the room was clean and comfortable for a short stay. The staff were friendly and helpful, and check-in was smooth. Overall, it was a practical and affordable choice for a brief stay in Manila.

Thank you for the best experience. It was so nice to be in a hotel where the staffs are very welcoming. ❤️❤️❤️

good location. staff are nice. overall stay acceptable no elevator. aircon is dripping. no nice city view. noisy due to passing cars, jeepneys/vehicles

It's convenient because there are many restaurants and convenience stores around the hotel. The hotel was relatively clean and the staff were friendly. However, the security situation seems quite bad, so it's best not to go out at night.

The location was good and very convenient. The room itself was decent, but not very clean—especially the windows, which were quite dusty. In our first room, the air conditioner wasn’t working properly so it was too warm, and we had to request a transfer. Thankfully, the second room had a functioning aircon. However, we noticed several issues during our stay. Some of our companions had problems with their shower not working, and when they were supposed to be transferred, the next room’s aircon also wasn’t cooling properly. There were quite a few inconveniences overall. The reception staff didn’t seem very accommodating or responsive to concerns. It may have been due to a high volume of guests, but it would have helped if concerns were acknowledged more promptly. The lobby was also quite warm, which made it uncomfortable not just for guests but also for the staff in corporate attire. The surroundings can be a bit noisy since the location is close to busy areas. Overall, since this was our first time staying here for a nearby event, we appreciated the convenient location and affordability. However, the overall experience was around 6/10. I hope they can improve the room conditions and address maintenance issues moving forward. We also didn’t get the chance to take photos of the room for reference. I hope improvements can be made, as the place itself has a lot of potential and the location is really good.

Great location and accessible to all transportation. The place is located in a quiet neighborhood. The staff are all accommodating and the restaurant offers a variety of tasty food and drinks.

It was clean enough. There were just small cockroaches, which was scary because I was afraid they'd crawl into my ear while I was sleeping. I actually couldn't sleep, I don't know if they were nesting there. There seemed to be a connecting door to the next room, which caused me anxiety because I felt like the guest from the other room could come in at any time, especially since we were women and men were checked into the room next door.

Customer Service: Won't even greet you at all when you try to check in, security deposit is required also which is not indicated in booking. Location and Cleanliness: Very accessible to public transpo and resto. hard to fall asleep hearing all outside noises from cars outside. Room is very clean upon checking in. Room: Even with aircon, its so hard to maintain cold room temp making it uncomfortable. Wifi connectivity is also zero lol.

Good stay overall. The staff were friendly, and the room was comfortable. Housekeeping could be a bit more thorough, but it did not significantly affect our experience. We would still recommend this hotel and consider staying again.