AAnonymous UserMy only requirement for a hotel is peace and quiet. That's why, even though I was visiting Xi'an, I specifically booked this place. Plus, as an IHG Platinum member, I try to stick with the brand. The reason for choosing this hotel was simple: it looked relatively quiet, and they had suites available. Logically, for just my wife and me, such a large room wasn't necessary, but I thought fewer neighbors might mean more quiet.
The first night, however, had a bit of a hitch. I'm not sure if it was the air conditioning unit upstairs or some other machinery, but every twenty minutes or so, there would be a very loud bang, which meant I barely slept all night. Honestly, for such a nice room, this issue was quite unexpected. At 5 AM, I couldn't take it anymore and had to call the front desk. They handled it promptly, quickly moving me to the seventh floor; my original room was on the eighteenth floor.
The seventh-floor suite was also much quieter. Although the curtains were a bit old, with several small holes, making them less effective at blocking out light than those on the eighteenth floor, and the partition between the living room and bedroom was transparent (which compromises sound insulation and light blocking), the overall living experience was actually more comfortable. The rooms downstairs have gaming consoles and kitchens, while the rooms upstairs feel more like private meeting spaces – each with its own distinct features. At least after moving to the seventh floor, I didn't hear that inexplicable loud noise anymore. Of course, being closer to the gym, I occasionally heard some equipment training sounds, but it was a vast improvement compared to the first night, and my sleep quality significantly improved on the second day.
Just a small suggestion for the hotel: the coffee machine in the room and the provided capsules didn't seem to be compatible, so I didn't end up using it. But this is a minor issue and didn't affect the overall experience.
This stay also made me ponder whether I should continue to spend more on suites just for the sake of quiet in the future. Theoretically, suites should have fewer neighbors, but in reality, suite floors might also attract more families traveling together, so it's not necessarily quieter. Overall, however, I was quite satisfied with this stay. Especially the hotel staff's service attitude was excellent, and their response time when issues arose was very quick.
If I visit Xi'an again, I'd very likely choose to stay here. For friends traveling, this hotel is indeed a bit further from the main attractions, but for me, getting a good rest is more important than saving an extra ten or twenty minutes of travel time.
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