4-Star Hotels in Xi'an

Very close to the subway and surprisingly quiet, with a cool retro decor. It was super convenient for getting around. You absolutely HAVE to try the rice noodles for breakfast! I ate them for three days straight, haha. They come with a stir-fried meat sauce that's incredibly delicious. The aunties and the front desk staff were all so thoughtful and accommodating. They helped with everything I asked for, even printing dozens of pages of my contract! **Double Indulgence Afternoon Tea Buffet**: Highly recommended, with fruits, pastries, and coffee.

The young man at the front desk was so welcoming and enthusiastic on the day we checked in! He not only showed us different room types but also patiently explained the differences between them, and even upgraded our room! All the staff were incredibly friendly and helpful. The hotel's location is excellent, and the rooms are spacious and very clean! A big thank you to the young man at the front desk! I'll definitely stay here again next time!

The hotel staff were excellent! They contacted us in advance and managed to get both our rooms on the second floor, which had great views. The rooms were well-equipped with everything you need, including a mini-bar and a hairdryer. I was particularly impressed with how fast the kettle boiled. The service at this hotel was truly satisfying. The lady at the breakfast restaurant was also incredibly kind and helped my kids with their food. The breakfast quality was on par with a 5-star hotel; I even had three of their mini Roujiamo! Highly recommend this place!

The hotel service is excellent. From the moment you walk in, the staff, including the room attendants, greet you warmly, making you feel right at home. Aunt Xiao, from housekeeping, was like an elder in our family; she interacted with us warmly, and on our departure, she reminded us to take all our belongings and expressed her hope that we'd return. Her words were incredibly kind. Just for that familial warmth from Aunt Xiao, I'd recommend this hotel to all my friends. The hotel's location is perfect, right near Datang Everbright City and the Giant Wild Goose Pagoda. There are plenty of convenient dining options downstairs. The front desk staff are also very professional and friendly. I'll definitely be back – this was my third stay, and it gets better every time.

I never write reviews, but this hotel absolutely deserves one. A great hotel like this should be known by everyone! Before checking in, I called to ask if they could air out the room, and the friendly male staff member on the phone happily agreed. When I arrived in the evening, both the front desk lady and the lobby staff greeted me with smiles and were very approachable. After checking in, I had a small issue, and the staff went above and beyond, running up and down a few times to help resolve it. The next day, a female staff member even came up specifically to apologize for the minor problem from the day before. The hotel's breakfast selection was rich and varied, and the restaurant staff were also incredibly warm and attentive. I ended up extending my stay for another night. When checking out, the front desk staff specially came over to give me a small gift, again expressing their apologies for the little hiccup during my stay. This is a truly sincere hotel that makes travelers feel completely at home. I can't recommend it enough! 👍

Overall, it's pretty good. The facilities are a bit old, but the staff are all very friendly. It's conveniently located with easy access to everything, and it's really close to the Muslim Quarter. Right downstairs, there are all sorts of restaurants and snacks!

The hotel facilities are good and it's clean. The bed is really soft and comfortable. The cleanliness is quite satisfactory; there are no stains on the bedding, and the floors are clean. The hotel is conveniently located near Keji Road subway station, making transportation quite easy. They also offer complimentary afternoon tea with black tea and parking vouchers.

Love the location, stretch of streets food and night food cart. Many eateries in same building including metro station. Receptionist is very helpful and good service. Room is very cozy and comfortable. Very new and come with bidet and fridge. Only thing is current main entrance is under renovation and have to walk to back street to take lift. Price is super good as managed to grab the viucher at special price. Worth to stay. Will Come again to stay.

The gym is not a gym. It is a laundry room with a cheap looking bike in it. Might be a treadmill as well. The laundry room is very useful. There are 3 washers and 3 dryers. There could be a system to help manage people's washes so that the machines were not left standing full as when I tried to use them they were all in use for most of the evening. The biggest problem I had in an otherwise good stay was that the amount of dust in the rooms. On all surfaces (pictured some dust on the phone and a thick layer on the projector) there is dust. When I reported this a quick wipe of the projector was done but no apology or anything like this and no other areas were dusted. The room (and probably hotel) needs a deep clean. The projector worked easily enough for me and was good, though I took my own hdmi cable that I plugged into the back, rather than using their system which I had no idea how to use and didn't see any instructions. Overall this hotel was good enough and good for the price but not as good as the rating suggests or the list of amenities could be.

Choosing the UrCove by Hyatt for my trip to Xi'an was absolutely the right decision – it truly lives up to its Hyatt sub-brand reputation. When checking in, the two lovely ladies at the front desk were incredibly kind, patient, and thoughtful. They answered all my questions, meticulously arranged everything according to my requests left on Trip.com (even changing the welcome fruit to sugar-free cherry tomatoes as requested), and upgraded us to a deluxe room directly because of availability. The lobby on the first floor is spacious, bright, and elegantly decorated. They offer complimentary drinks, and I was particularly happy to see lemon-cucumber water, which is perfect for us elderly folks with diabetes. The room itself was unexpectedly huge! The bedroom, bathroom, and shower room were all exceptionally spacious. The facilities and linens were brand new, and the bathroom amenities were high quality. There were plenty of charging outlets strategically placed to meet various needs. The electric curtains and smart mattress were a godsend for relieving travel fatigue – truly an excellent stay experience. The hallway carpets and wallpaper were spotless, and the incredibly large elevator lobby on our floor was also tastefully decorated (it felt like the biggest elevator lobby I've ever seen in a hotel!). Even the cleaning staff on our floor were very polite, always greeting guests with a smile and a nod. In the evening, the coffee bar on the first floor offered complimentary eight-treasure porridge and small pickles. Beyond all that, the hotel's location is truly exceptional. It's just a 7-minute walk to Beidajie Metro Station (from where you can take the subway directly to Xianyang Airport – it's convenient, less crowded, costs 8 yuan, and takes 1 hour and 25 minutes). Alternatively, you can take the airport shuttle (Zhonglou line) to the Bell Tower Hotel, which costs 25 yuan and takes 1 hour and 10 minutes (allow 1 hour and 20 minutes for the return trip). The surrounding snack streets (popular with both tourists and locals) are simply countless – Muslim Quarter, Xiyang Market, Sajinqiao – all within walking distance. You'll find all the popular, 'insta-famous' snacks there. Getting to attractions, the metro, buses, or shared bikes is incredibly convenient. Next time I'm in Xi'an, I will definitely choose to stay at UrCove by Hyatt again. I highly, highly recommend it!