Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 30, 2026|Wonderful Double
Guest User
Five-star recommendation for W Hotel Xi'an! Our family of three, traveling with a child, had an overall stay experience that exceeded our expectations. The room was spacious and clean, with a unique design that made it comfortable and not cramped. The service throughout our stay was exceptionally thoughtful; the staff were gentle, responded promptly to requests, and were very patient with our child. A special shout-out to the breakfast buffet – the variety was immense, with both Chinese and Western options, plus authentic Shaanxi local snacks. The freshly made biangbiang noodles tasted incredibly authentic, ensuring both adults and kids found something they loved. The location is convenient for getting around, and the ambiance is fantastic. We were extremely satisfied with our accommodation this trip and will prioritize choosing W Hotel Xi'an again on our next visit!
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Price per night from:MXN$3,366
Posted on Jul 10, 2026
Guest UserThis was my second stay here. I stayed once before on a road trip passing through Xi'an, and it was a great experience, so I decided to book it again for my return journey. We stayed out too late at night, so we weren't able to get up in the morning, but they kindly extended our check-out time. They have an underground parking garage that connects directly to a mall, making it super convenient for dining and shopping. There's also a laundry service (kudos to the staff again!), a mini-fridge with complimentary drinks. Overall, fantastic value for money!
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Price per night from:MXN$977
Posted on Jun 21, 2026
XingkongyikexingThe biggest surprise of this trip was meeting Jiajia. Her service was warm and thoughtful, and her responses were quick. She helped us coordinate our room and arranged dog-walking routes, which made everything so stress-free. Our child had an absolute blast; the craft activities were different every day, the indoor playground was clean, and the outdoor playground was spacious. The hot spring play area had slides and water features that kept them entertained for ages! Being able to bring our pet meant no one in the family was left out. Next time we visit, we'll definitely look for Jiajia again!
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Price per night from:MXN$1,645
Posted on Apr 8, 2026|Cozy Queen Room
Guest UserI have to give this hotel a perfect score! The location is incredibly convenient for getting around and shopping. The front desk staff were warm and attentive, and check-in and check-out were very efficient. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was excellent, ensuring a very peaceful sleep. The breakfast had a wide variety of fresh options. Overall, the experience was fantastic, and I'll definitely choose to stay here again next time I'm in the area. Highly recommend!
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Price per night from:MXN$716
Posted on Jul 6, 2026
Guest UserOur trip to Xi'an was made extra special and warm, all thanks to Judy.
Before we even arrived, she proactively contacted us to confirm our needs. Hearing we had a child, she went ahead and prepared the sofa bed and even set out latex pillows. During our stay, her responses were always prompt, and she kindly helped us with a late check-out. These seemingly small gestures made us, being far from home, feel truly supported.
The hotel itself also added a lot to our experience – the high-floor views were superb, the Silk Road-inspired design was very photogenic, and the Roujiamo and Zenggao for breakfast were authentically delicious. But what truly stands out the most for me is Judy's genuine warmth and kindness. Thank you, Grand Hyatt Xi'an, and even more so, thank you, Judy, for making this ancient city feel so welcoming and memorable to us.
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Price per night from:MXN$1,645
Posted on Jul 19, 2026|Deluxe King Bed Room
Decesiver~This was my first stay at the Ritz-Carlton Xi'an, and overall, it was a very good experience. The hotel isn't particularly close to the main attractions, but there's a subway station right outside, making it easy to get anywhere. While the hotel facilities aren't brand new, they are exceptionally well-maintained and have a strong design aesthetic. I had some reservations before arriving due to a few online comments, but my actual experience was that the hotel service is excellent. When my wife wasn't feeling well, I called the front desk and they quickly brought up a kettle of hot water and some paper cups. The hotel breakfast was also quite good, with a decent variety that met the expected standards for a hotel of this caliber. As the hotel we stayed at for the last two days of our Xi'an trip, I give it a positive review!
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Price per night from:MXN$3,290
Posted on Jul 11, 2026
Guest UserHighly recommended high-end hotel with excellent value for money. The decor is very new, and the rooms have high ceilings and large floor-to-ceiling windows, making them overall comfortable and tidy. The breakfast is abundant, and the restaurant is quiet and spacious. The service is enthusiastic, and parking is quite convenient with plenty of underground spaces. Nearby, there are malls, coffee shops, and convenience stores that cater to dining and shopping needs. There's also a fantastic dessert shop right outside the hotel that I highly recommend. I mainly stayed here for a self-driving trip, as it's convenient for daily excursions out of the city, with a 10-minute drive to the highway, saving a lot of travel time. The hotel is great overall, but I forgot to take photos of the room.
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Price per night from:MXN$906
Posted on Jul 4, 2026
Guest UserStaying at this established five-star hotel, while showing its age, offered a full range of facilities and gym equipment that performed just as well as those in newer hotels. The front desk staff were well-trained; check-in and check-out were efficient and smooth, and their warm smiles and thoughtful inquiries made me feel very welcome. The room was thoroughly cleaned, the bedding was spotless, and the sleeping environment was excellent. Breakfast was the icing on the cake, with a rich variety of Chinese and Western buffet options. The freshly prepared beef noodles had a delicious broth, and there were several local specialty pastries, catering to different tastes. Overall, the hotel's long-standing heritage and service quality are still top-notch. I was very satisfied with this stay and would highly recommend it.
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Price per night from:MXN$585
Posted on Jul 17, 2026|Hyatt Twin Room with Outdoor Balcony
Guest UserThe Grand Hyatt Xi'an offers a truly commendable overall stay. Its location is excellent, right next to the Qujiangchi Ruins Park. An evening stroll along the lake after dinner, enjoying the lake views and the breeze, was incredibly pleasant.
The hotel's decor is grand and magnificent, and the public areas exude a luxurious and elegant feel. The guest rooms are well-equipped, and the lighting and comfort are spot on. The only minor drawback is that some room types are a bit of a walk from the elevators, which can be slightly inconvenient if you're carrying luggage.
Considering the environment, views, and location, it remains a high-quality hotel worth choosing in the Qujiang area. Overall, I'm extremely satisfied.
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Price per night from:MXN$2,262
Posted on Mar 28, 2026
pensen
Facilities: Good
Cleanliness: Spotless
Environment: Excellent
Service: Attentive
This garden-style Western classical old building is steeped in history, offering a quiet retreat in the midst of a bustling area with convenient transportation. The breakfast is abundant, and there's a restaurant nearby, especially the Japanese buffet, which is definitely worth trying – great value for money.
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Price per night from:MXN$754