Xi'an Hotels with Pools

The hygiene was excellent, the room was clean and dry, and the service was professional and meticulous. I requested a quiet room, and the staff arranged it very thoughtfully. The experience was great, and the quiet environment was perfect for relaxation. Overall, I was very satisfied with everything; the check-in experience was excellent, and it's definitely worth staying again and again!

I really enjoyed my stay. The hotel's style is a unique blend of cyberpunk and Tang Dynasty culture. Especially the room doors – I spent a while looking for mine, as they looked exactly like emergency exit doors. I totally didn't realize they were room doors! Very well hidden. The breakfast buffet was also plentiful and delicious. The hotel also offered a complimentary 1-hour travel photography experience called 'Jinghong Travel Photography'. Since this was a purely relaxing stay, I didn't bother with makeup or nice clothes, so I just went in thinking I'd get a few casual shots and didn't have high expectations. To my surprise, the photos turned out really well! The photographer was very dedicated and skilled at guiding poses 👍 Overall, I had a very pleasant stay at W. I'm now a fan of their conditioner, and the sheets on the spa beds were incredibly comfortable. Also, the hotel's ballpoint pens write so smoothly that I, uh, *accidentally* took one home with me 🤫 In short, highly recommend!

The hotel boasts convenient transportation, allowing you to easily visit the Bell Tower on foot. The overall decor features an elegant Wabi-sabi style, with clean and refined rooms, and rich soft furnishing details. The thoughtful butler service was responsive throughout our stay. Breakfast hours are flexible, so you can sleep in and still make it. The 17th-floor infinity pool creates a fantastic atmosphere, but I especially recommend checking out the 17th-floor bar and Bell Tower viewing area at night. The facilities are comprehensive, and the service is gentle and attentive, making a stay in Xi'an here very reassuring and comfortable. It's even great for a staycation! I'll definitely prioritize this hotel for my next trip.

Having stayed in numerous hotels, from small boutique to large chains, this is the first time I've encountered such exceptional service at a hotel that also offers great value for money! Everyone went above and beyond to help us! This was our first trip with our 2-month-old baby, and we had a lot of stuff. The security guards downstairs were incredibly warm, patient, and meticulous in helping us. We had a ton of luggage and baby items daily, and they never once made us feel like a bother, always assisting us with loading and unloading. We're truly grateful! The room was cleaned thoroughly every day, and they thoughtfully set up a playpen for us. The staff at the breakfast restaurant were also very welcoming each morning. This trip really allowed us to experience the warmth and hospitality of the people of Xi'an! I genuinely recommend this place! It's absolutely worth the price!

Very satisfied! Facilities: All the fixtures are brand new. The shower pressure is great and very comfortable. There's no old or worn-out feeling as some negative reviews mentioned, only understated luxury. Cleanliness: It's cleaned very well every day, and they even noticed we had a child and thoughtfully left two extra bottles of water, which was very attentive and considerate. Ambiance: The antique-style decor is in keeping with the age of the hotel, and both the kids and elders really enjoyed this style. Since we're in a thousand-year-old capital, of course, we want to stay in a hotel with historical charm! There's a bronze carriage in the lobby and Tang Sancai pottery in the room, giving a feeling of traveling back 5000 years. My child even said our hotel is like a museum! Service: From check-in to check-out, every staff member we encountered was smiling and had an excellent attitude.

The hotel environment is really great, with lots of greenery and trees everywhere, making for a very comfortable stay. This time I stayed for quite a while, and the butler was wonderfully attentive throughout my stay, always responding promptly to any requests and handling them with incredible patience. They even helped me find something I accidentally left behind right away, which was a huge relief when traveling with kids. This is definitely a family-friendly hotel, and choosing a package for a long stay offers great value for money. The only minor suggestion is that the restaurant food was a bit bland, so we opted to eat out for a few days. However, the overall experience was still very good, and I would definitely consider this hotel again for our next family trip.

This was the first hotel where I stayed for five consecutive nights. I'd go to Mount Hua and Xianyang during the day and return here in the evenings. Even though the hotel has been open for over ten years, the black mahogany decor in the rooms is still very well maintained. The huge lobby is incredibly grand; the only other hotel I've stayed in that can compare is the Zhongwu Hotel. The hotel's breakfast truly deserves a mention – it's incredibly varied, and the quality is excellent. They offer local specialties like 'Youpo Mian' (oil-splashed noodles) and 'Roujiamo' (Chinese hamburger), which taste just as good as what you'd find in a specialized restaurant. The attached Spanish restaurant is also authentically styled. The hotel service was great too; a minor issue upon check-in was resolved quickly, and they even gave me an extra breakfast. The hotel environment is also fantastic, with a resort-style garden. The back exit leads directly to the Furong Xintiandi commercial complex, and the front exit opens to Qujiang Relic Park, which is lovely for an morning stroll. It's also not far from the Tang Paradise and the Grand Tang Everbright City. For other destinations, there are subway and bus stations near the hotel. The only downside was that the TV signal wasn't great, with only a few channels working properly. However, since I was out late and back late every day, I didn't have much time to watch TV anyway, but I still hope they can improve it.

My stay at Grand Hyatt Xi'an was absolutely fantastic, and a special shout-out to Vivian at the front desk! She made the check-in process incredibly efficient and thorough, patiently explaining all the hotel's amenities. Knowing I had an early flight the next morning, she proactively and thoughtfully arranged complimentary airport transfer, saving me the hassle of booking a car myself. After check-in, she even presented me with a special 'energy pack' filled with authentic local snacks from Shaanxi – a truly heartwarming and generous gesture. Her communication throughout was gentle and attentive, demonstrating full professionalism. With such amazing front desk service, I'll definitely choose this hotel again on my next visit to Xi'an, and I highly recommend everyone to stay here and ask for Vivian!

Beautiful large hotel. Only problem - airconditioning not functioning. Metro a short walk. Bus stop outside. Good location. Quiet area. Seafood downstairs, did not eat there. Chinese next door, we did eat at was excellent ( esp the aubergine). Fruit and snacks from vendors outside. Pool is an adequate size for a short dip in the evening to help relax.

The hotel staff were all incredibly friendly. Everyone from the doormen, front desk, restaurant, fitness center, room service, to any staff member I encountered randomly, was pleasant, greeted me proactively, and went out of their way to help. Check-in with the front desk lady was very quick. In the morning, I ran into the room service lady, and she promptly cleaned my room when asked, doing a very thorough job. Miss Ellie at check-out was also very friendly. The fitness center facilities in the wellness area were excellent, and both the pool's changing rooms and the spa pool were great. The overall environment was quiet and clean, with staff constantly attentive to cleanliness or checking if assistance was needed. The room assigned this time was slightly older but well-maintained. Overall, it was a very comfortable stay, and I would definitely return.