Xi'an Hotels with Pools

Traveling with my family, I really wanted a bigger room, and the one we booked this time was perfect. There were two adults and three children, and the hotel was so thoughtful, asking me early on if I wanted them to make up the sofa bed. At first, I said no, but later, having it made up was a lifesaver! And because we had kids, they even prepared children's shower gel for us! The hotel breakfast was also very rich, and the kids absolutely loved it. They even said it was the best meal they had on the whole trip!

Booked a family room, which was very spacious and well-equipped. The hotel has excellent play facilities, and my kids had a fantastic time. There's a cotton candy machine in the lobby where the children can make their own cotton candy. The front desk service was also great, especially Diego, who was very enthusiastic. Consistent with Ascott's usual high service standards.

The room was great and very comfortable. It's also conveniently located near Datang Everbright City. A big thank you to Kiko, Xiaoman, and Sun Bingyue for their patient check-in service. My only suggestion would be to replace the bunk beds with wooden ones or ones with better stability, as the current ones creak quite a bit when you turn over in bed.

I have to give this hotel a perfect score! The location is incredibly convenient for getting around and shopping. The front desk staff were warm and attentive, and check-in and check-out were very efficient. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was excellent, ensuring a very peaceful sleep. The breakfast had a wide variety of fresh options. Overall, the experience was fantastic, and I'll definitely choose to stay here again next time I'm in the area. Highly recommend!

I booked two rooms, one directly facing the hallway entrance and the other next to the equipment room, at opposite ends of the same floor. They claimed this was to keep us on the same floor. Is this how you treat long-time customers? Do you call two twin beds pushed together a 'king room'? And then claim it's an upgraded room type? Why didn't the front desk mention this at check-in? It's not like I'm stingy about a few extra bucks. No one paid any attention when we got in or out of the car, or when entering/exiting the hotel. I know you don't lack guests, but I will definitely not choose Renaissance Hotel again when I come to Xi'an in the future. Regarding the Minibar & Welcome Drinks: The front desk specifically told me they were chargeable. After calling the duty manager, it took multiple confirmations for them to finally admit that my booked room type included them for free.

The service was excellent; staff greeted us proactively every time. Breakfast was plentiful, offering both Spanish delicacies and local Xi'an specialties. We paid extra to upgrade to an executive room, and the afternoon tea was substantial. The executive breakfast, which allows à la carte ordering, is highly recommended. The hotel's location is fantastic, close to major attractions and with convenient transportation.

My stay at Grand Hyatt Xi'an was absolutely fantastic, and a special shout-out to Vivian at the front desk! She made the check-in process incredibly efficient and thorough, patiently explaining all the hotel's amenities. Knowing I had an early flight the next morning, she proactively and thoughtfully arranged complimentary airport transfer, saving me the hassle of booking a car myself. After check-in, she even presented me with a special 'energy pack' filled with authentic local snacks from Shaanxi – a truly heartwarming and generous gesture. Her communication throughout was gentle and attentive, demonstrating full professionalism. With such amazing front desk service, I'll definitely choose this hotel again on my next visit to Xi'an, and I highly recommend everyone to stay here and ask for Vivian!

The Jinjiang Sincerity International Hotel is located in the heart of Xi'an's ancient city. It's a historic hotel that has kept up with the times, and it's incredibly close to the Drum Tower, Muslim Quarter, and Great Mosque, offering plenty of dining, drinking, and sightseeing options. The rooms are clean, bright, spacious, and tidy. The staff provides excellent service, especially the doorman and room attendants, who are all very enthusiastic, proactive, and friendly. Highly recommend! 👍

To catch an early flight, I once again chose the Xi'an Airport Grand Hotel. This time, I discovered another shortcut: take the elevator (not the escalator) from the Airport Exit of Metro Line 14, heading towards the airport departure hall, up to the third floor, and the hotel is directly opposite. It's incredibly convenient, a real blessing for those with early morning or late-night flights. However, I did notice a small drawback this time: breakfast at 6 AM couldn't be served even a minute early, and even at 6:15 AM, items like fruit and vegetables weren't fully set out yet. For those catching the earliest flights, it's a minor disappointment.

A huge shout-out to Judy and Kelly at the front desk, and Skyla from sales, for their outstanding service at Hilton! From our initial booking inquiry, Skyla's professional guidance immediately put us at ease. Upon arrival, Judy and Kelly's warm and efficient welcome made us feel right at home. They were always smiling, and patiently answered all our questions. Throughout our stay, we experienced their seamless teamwork: the front desk staff was consistently warm and attentive, and the sales team promptly addressed any needs we had. Their collective team spirit and high service standards were simply impeccable. Highly recommend!